flyhead Posted March 5, 2009 Share Posted March 5, 2009 For some reason anytime someone uses the contact us or sends us an order we are not getting the email. does anyone have any idea on where to start looking? Link to comment Share on other sites More sharing options...
abremen Posted March 5, 2009 Share Posted March 5, 2009 For some reason anytime someone uses the contact us or sends us an order we are not getting the email. does anyone have any idea on where to start looking? check the E-Mail Options parameters in the in the administration so that evereything is alright there, also look that the right adresses are there Configuration > E-Mail Options Configuration > My Store that should be the place to start i believe good luck Link to comment Share on other sites More sharing options...
Guest Posted March 10, 2009 Share Posted March 10, 2009 check the E-Mail Options parameters in the in the administration so that evereything is alright there, also look that the right adresses are thereConfiguration > E-Mail Options Configuration > My Store that should be the place to start i believe good luck I'm having the same problem I think. If someone places an order, an email is generated to the customer as a confirmation but I also want to receive an email to tell me a customer has placed an order. Link to comment Share on other sites More sharing options...
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