kenro88 Posted February 26, 2009 Share Posted February 26, 2009 Hi Two problems that I hope someone can solve or point me in the right direction 1) When a customer orders goods through the shop, they are getting a confirmation email, but the shop owner is not. How can this be changed? (The email address in the shop admin does match the web address, not an outside email address) 2) when the customer pays (paypal only) and doesn't click on "Return to Merchant" , there is no record of the order. Is there a way to ensure that there is always a record no matter what the customer does after payment? As you can imagine the combination of 1 and 2 leaves the shop owner in the unprofessional situation of asking the customer what he/she ordered. thanks kenny Link to comment Share on other sites More sharing options...
Guest Posted February 26, 2009 Share Posted February 26, 2009 Hi This article in the Knowledge Base details how to create additional confirmation emails http://www.oscommerce.info/kb/osCommerce/C...-Mails_Sent/182 With regards to PayPal, If I remember correctly confirmation of payment is setup on the shops PayPal account not with osC Link to comment Share on other sites More sharing options...
kenro88 Posted February 26, 2009 Author Share Posted February 26, 2009 Hi This article in the Knowledge Base details how to create additional confirmation emails http://www.oscommerce.info/kb/osCommerce/C...-Mails_Sent/182 With regards to PayPal, If I remember correctly confirmation of payment is setup on the shops PayPal account not with osC Thanks for the email info. Don't suppose you know the answer to my 2nd query. Kenny Link to comment Share on other sites More sharing options...
Guest Posted February 26, 2009 Share Posted February 26, 2009 Hi If you have a PayPal standard account, Logon and goto My Account, Here this should show a list of options including Profile, under profile there should be an option to add/edit email addresses. Try this. Link to comment Share on other sites More sharing options...
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