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Payments being received but product purchased not showing


apapresident

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Customers are making payments but it is not showing what they purchased. Today a customer purchased 3 items for $20 each and it only shows my store name under the item purchased but not the item itself. Here is what shows when I get a purchase email:

 

PayPal

Feb 24, 2009 18:28:33 PST

Transaction ID: xxxxxxxxxxxxxxx

 

Hello American Powerlifting Association,

 

You received a payment of $60.00 USD from [email protected]. To see all the transaction details, please log into your PayPal account. It may take a few moments for this transaction to appear in your account.

 

PayPal Seller Protection: Eligible

 

Receipt Number: xxxx-xxxx-xxxx-6786

 

 

 

Please keep this number for future reference, as your customer doesn't have a PayPal Transaction ID for this payment.

 

Payment details

Description: APA Powerlifting and Hardcorebiker.org Stores,

Unit price: $60.00 USD

Quantity: 1

Amount: $60.00 USD

Total: $60.00 USD

 

Shipping information

Buyer: John Doe

[email protected]

860-693-8926

Ship-to address:

John Doe

14 John Doe Ave

John Doesville, CT 06090

United States

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It might be because the ustomer is not coming back from the paypal page. In order for OSC to recognise the transaction as being completed the customer must return

 

search on contributions for paypal and there is a few there to help.

I dont help with templates (thats what the seller is for)

 

th search function will often help, when it dont try this in google.

 

site:http://www.oscommerce.com/forums then your search word

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It might be because the ustomer is not coming back from the paypal page. In order for OSC to recognise the transaction as being completed the customer must return

 

search on contributions for paypal and there is a few there to help.

 

Even when I go through checkout myself, by the time I get to the paypal page here is what it ways under item: Description: APA Powerlifting and Hardcorebiker.org Stores

 

I could be buying a tee shirt or saddlebags and I only get the store name as the item I am paying for.

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  • 1 month later...
??? anybody got an answer?

 

 

i am sure that it is because you are using the regular paypal payment , not the IPN paypal, that is the one that would display all the products. i think you need to have SS to run this though.

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  • 3 months later...
i am sure that it is because you are using the regular paypal payment , not the IPN paypal, that is the one that would display all the products. i think you need to have SS to run this though.

 

I am having the same problem

In addition , in Description it states store name and not item purchased

I have looked in the paypal_standard.php and found the code

 

$process_button_string = '';

$parameters = array('cmd' => '_xclick',

'item_name' => STORE_NAME,

 

The STORE_NAME looks like it needs to be changed

 

BUT I have no idea

 

I hope some can help

 

Thank you, Earl

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