20twenty Posted February 20, 2009 Posted February 20, 2009 We took over an account that had an OScommerce shopping cart installed. The cart was backed up and moved to our servers. I connected everything up, restored the images, restored the SQL database. The site visually and mechanically came back up without issues, except for one problem. None of the existing customers in the database are able to login. It will tell them no match for user and/or pass. I verified in the database that the customers records are intact, the passwords are all encrypted so I can only assume they are correct. I have created a test account that I am able to log in under. Everything else comes up with no issues, admin panel, site browsing, products/categories are all there. The customer list in the admin panel is populated, although I cannot find a way to change any customers passwords via the admin panel. I can edit the customer record, but no field to edit the password. Manually re-entering the customers is last resort, because they currently have about 2K customers. If anyone could shed any light on this I would appreciate it. Thanks, Brian
web-project Posted February 20, 2009 Posted February 20, 2009 I cannot find a way to change any customers passwords via the admin panel. you will need to find contribution which allow to edit or update clients password. Simply email all clients & ask to update their passwords, much easiest way or if your old server is still up and running do backup again via phpmyadmin or sql utility. Please read this line: Do you want to find all the answers to your questions? click here. As for contribution database it's located here! 8 people out of 10 don't bother to read installation manuals. I can recommend: if you can't read the installation manual, don't bother to install any contribution yourself. Before installing contribution or editing/updating/deleting any files, do the full backup, it will save to you & everyone here on the forum time to fix your issues. Any issues with oscommerce, I am here to help you.
20twenty Posted February 24, 2009 Author Posted February 24, 2009 you will need to find contribution which allow to edit or update clients password. Simply email all clients & ask to update their passwords, much easiest way or if your old server is still up and running do backup again via phpmyadmin or sql utility. The old site is still valid, so I took another backup of the SQL database and re-imported the data to the new database. No luck though. The person who originally customized this took away the ability for clients to change their passwords, so we can't have them change it. I'm not sure what "contribution" is you are speaking of, perhaps you can elaborate a little? Thanks, Brian
20twenty Posted February 24, 2009 Author Posted February 24, 2009 Nevermind about the contributions question. A little searching on the site I realize what you mean. Does anyone know the name of the contribution to edit customers passwords, or if there is one? Thanks
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