tayl1684 Posted February 20, 2009 Share Posted February 20, 2009 Hi all. Hope you can help me. We have a problem where if we update (read increase, the exchange rate in the uk is shocking!) our prices, orders occasionally still come through on the old prices. I assume this is because the customer compiled a cart before we made the changes. Is this something that's supposed to automatically get rectified upon checkout? If not is there a way we can update the stored carts to reflect the new prices. I have scoured this forum for hours now but cant seem to find any referance to this so any help would much be appreciated. Ian Link to comment Share on other sites More sharing options...
web-project Posted February 20, 2009 Share Posted February 20, 2009 you can install the contribution to enable to automatically update the currency rates. Please read this line: Do you want to find all the answers to your questions? click here. As for contribution database it's located here! 8 people out of 10 don't bother to read installation manuals. I can recommend: if you can't read the installation manual, don't bother to install any contribution yourself. Before installing contribution or editing/updating/deleting any files, do the full backup, it will save to you & everyone here on the forum time to fix your issues. Any issues with oscommerce, I am here to help you. Link to comment Share on other sites More sharing options...
tayl1684 Posted February 21, 2009 Author Share Posted February 21, 2009 you can install the contribution to enable to automatically update the currency rates. We may do that but the problem is not with the exchange rate conversion, the problem is that we buy our products from outside the uk in dollars and euros so things are now costing us 40% more than they did last lear. We are going to have to put our prices up considerably and we would like to make sure that any cart created befor the price increase updates to reflect the new prices. Link to comment Share on other sites More sharing options...
diy Posted February 21, 2009 Share Posted February 21, 2009 I got afraid with what you said but i tested it . A saved cart will automatically update to the new price even if you (the store owner) save the new price moments before the customer makes the purchase !! Apparently you have not changed all prices Link to comment Share on other sites More sharing options...
burt Posted February 21, 2009 Share Posted February 21, 2009 If you still suffer the problem, you could empty the saved carts database table whenever you do a currency update. Link to comment Share on other sites More sharing options...
tayl1684 Posted February 22, 2009 Author Share Posted February 22, 2009 Thanks for your reply's. I have just done the same test and prices were updated. Yet the person running the site maintains that some orders were coming through with outdated prices! I guess we'll just have to keep an eye on this. Thanks again for your imput. Ian Link to comment Share on other sites More sharing options...
diy Posted February 27, 2009 Share Posted February 27, 2009 If you still suffer the problem, you could empty the saved carts database table whenever you do a currency update. Slightly off topic but in which table ara saved carts stored??? (i want thiw for another thing. Sometime I see new customers with no orders want to check if the just registerd for no reason or they abandonned an order or they failed to comlete the order) Link to comment Share on other sites More sharing options...
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