Shopping Cart Problem

[XxWickedxX]

I was doing a test in going though paypal sandbox for my new site and did not complete the transaction. I removed all items from my cart but no matter what it says their is 1 item in my cart. Since the sale was not completed it went to pending instead of delivered (not sure if that matters).

[web-project]

check the cookies settings

[Guest]

Also check the cookie domains in includes/configure.php are the same - osc can get confused between https & http

[XxWickedxX]

Thanks sjc but still no luck. I tried cookie domains the same and also leaving https blank. As well I do not use HTTPS on my site. Here is what I have right now.

 

  define('HTTP_SERVER', 'http://www.mysite.com');
 define('HTTPS_SERVER', 'https://www.mysite.com');
 define('ENABLE_SSL', false);
 define('HTTP_COOKIE_DOMAIN', 'mysite.com');
 define('HTTPS_COOKIE_DOMAIN', 'mysite.com');
 define('HTTP_COOKIE_PATH', '/');
 define('HTTPS_COOKIE_PATH', '/');
 define('DIR_WS_HTTP_CATALOG', '/');
 define('DIR_WS_HTTPS_CATALOG', '/');
 define('DIR_WS_IMAGES', 'images/');
 define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
 define('DIR_WS_INCLUDES', 'includes/');
 define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
 define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
 define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
 define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
 define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');

 

In the admin panel I have this. I had Force Cookie use "off" prior to it being enabled now.

 

Session Directory			  /tmp	   
Force Cookie Use 			True 	
Check SSL Session ID 	False 	
Check User Agent 			False 	 
Check IP Address 			False 	
Prevent Spider Sessions 	True 	
Recreate Session 			False

[XxWickedxX]

It looks like I might have custom created this problem. See my site is new and not open yet. I created a test user account that I do all my testing with of course. When I noticed the problem I was using that account to run by different scenarios a customer might do while in the checkout process. After entering paypal sandbox I would press the back button. On the confirmation page the the checkout I would hardline to checkout_success.php in the browser to see if it would give me the product download or what status it offered. I would go 3/4 the way thought the checkout an then click back to the home page and etc. Somewhere in that testing it somehow happened. I think my odd testing behavior brought it on.

 

Now for the good news. I created another test account with force cookies on and tried to replicate the problem and could not. I did all those test under another account and everything worked fine. This tells me new customers should not experience this unless they act erratically in nature on the site. I am happy with that. Only real deal I guess is that my first test account is stuck with a value of one in the shopping cart which allows you to check out with $0 dollars and no items listed for purchase. It halts the process at paypal needing a value higher than 0.

[Guest]

If you _really_ want to clear that item out of the cart, find the customers_id for that user, find their shopping cart in the customers_basket table, and delete it from there.

 

-jared

[XxWickedxX]

Thanks Jared. I already deleted that account. It was no big deal. Just a test account. Thank you thought that is good information to have.