hanler Posted February 16, 2009 Posted February 16, 2009 Hi, I have a problem with the orders in the admin section. When a customer place an order he/she receives a confirmation e-mail (one goes to me too) but I can't see the order in the admin section. Also, the customer can click the link in the e-mail to the order and see it in the browser, but if he/she tries to access order history from the web it is not shown. I have PayPal Express installed and e-invoice. Please if anyone can help with this. Regards Hans
web-project Posted February 16, 2009 Posted February 16, 2009 re-check the PayPal Express module, as it's probably missing the peace of code which record the order into database. Please read this line: Do you want to find all the answers to your questions? click here. As for contribution database it's located here! 8 people out of 10 don't bother to read installation manuals. I can recommend: if you can't read the installation manual, don't bother to install any contribution yourself. Before installing contribution or editing/updating/deleting any files, do the full backup, it will save to you & everyone here on the forum time to fix your issues. Any issues with oscommerce, I am here to help you.
hanler Posted February 16, 2009 Author Posted February 16, 2009 OK, but I think that the order is placed in the database as the customer can see it with the link from the confirmation e-mail. But I can't see it from the admin section or the client can't see it from the order history. It is not only related to PayPal but all payment methods.
hanler Posted February 16, 2009 Author Posted February 16, 2009 Hi again, I have checked the database and all the orders are there, but can't see them in admin section or clients can't from the web. I would appreciate all help I can get. Hans
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