Shipping Table Rate

[joannacraig]

Customer has set up a sliding scale based on weight using the table rate facility as follows:

 

4:4, 5:5, 8:6,13:8,27:15,49:28,57:33,69:41,87:54,94:60,103:68,117:83,140:95,

 

By this we understand that anything under 4kg in weight should therefore be 0 for postage. But all items weighing 4kg and under are still picking up 4 as the shipping charge. Even if we add 1:0, 2:0, 3:0. Can anyone please help why we can't get it to work as we would like? Basically we ant a zero option to then rise to the sliding scale

 

Thanks in advance! :blush:

[pafranklin]

Customer has set up a sliding scale based on weight using the table rate facility as follows:

 

4:4, 5:5, 8:6,13:8,27:15,49:28,57:33,69:41,87:54,94:60,103:68,117:83,140:95,

 

By this we understand that anything under 4kg in weight should therefore be 0 for postage. But all items weighing 4kg and under are still picking up 4 as the shipping charge. Even if we add 1:0, 2:0, 3:0. Can anyone please help why we can't get it to work as we would like? Basically we ant a zero option to then rise to the sliding scale

 

Thanks in advance! :blush:

 

Hi there,

 

I believe (and I could be wrong) so worth a test possibly that you need to confirm the zero range by adding something like

 

3.99:0, 4:4, 5:5, 8:6,13:8,27:15,49:28,57:33,69:41,87:54,94:60,103:68,117:83,140:95

 

This should set anything up to and including 3.99 as nil and then up to 4 as 4 and so on.

 

Hope this helps.

 

Paul

[joannacraig]

Hi Paul

 

Spot on! Solved so quickly and easily! Thanks very much. Most appreciated!

 

:)