Guest Posted February 10, 2009 Share Posted February 10, 2009 Hi, This is a very emabarassing post. I haven't accessed my ecommerce shop for going on two years. In the meantime I have had my computer reinstalled and I've lost my log in information (user name and password). Is there any way I can access the admin pages to my webshop without this information? How do I go about reclaiming this information? Thank you for any help! A very distressed, katten Link to comment Share on other sites More sharing options...
Guest Posted February 10, 2009 Share Posted February 10, 2009 Hi, This is a very emabarassing post. I haven't accessed my ecommerce shop for going on two years. In the meantime I have had my computer reinstalled and I've lost my log in information (user name and password). Is there any way I can access the admin pages to my webshop without this information? How do I go about reclaiming this information? Thank you for any help! A very distressed, katten You will need your webhosts control panel filemanager to do it, the same as when you set the pw. Link to comment Share on other sites More sharing options...
Guest Posted February 10, 2009 Share Posted February 10, 2009 You will need your webhosts control panel filemanager to do it, the same as when you set the pw. I am afraid I am a little lost still - I think I may need a little more specific information. Thanks. Link to comment Share on other sites More sharing options...
Guest Posted February 11, 2009 Share Posted February 11, 2009 You will need your webhosts control panel filemanager to do it, the same as when you set the pw. Hi again, Checked with my webhost, they did not recognize the login picture as theirs, so the login information they have given me does not work. The login info I need is the one to the admin pages of my OSCommerce shop (password and user name). Is it possible to download everything on the server (which I have access to) and do everything over again? Can anyone help? Thanks! Link to comment Share on other sites More sharing options...
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