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New user ---HELP.


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Hi All. I have uploaded a template and have the os new instalation sheet it is asking for servers ip, username, password, and database name. I am fairly confident that i have the right details but am gettig a error message.

Access denied for user 'fireexteu'@'supanames-1-32.supanames.co.uk' (using password: YES)

Any one able to help here thanks in advance. Martin

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sometimes you need to add a prefix using the log in name

 

so if your WEB SITE log in user name is bob

and your database name is tools

then it looks like this

 

bob_tools

 

the same for your database name

if the database name is mydata

it will look like

 

bob_mydata

 

Nic

Sometimes you're the dog and sometimes the lamp post

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