Guest Posted February 2, 2009 Share Posted February 2, 2009 Hi All. I have uploaded a template and have the os new instalation sheet it is asking for servers ip, username, password, and database name. I am fairly confident that i have the right details but am gettig a error message. Access denied for user 'fireexteu'@'supanames-1-32.supanames.co.uk' (using password: YES) Any one able to help here thanks in advance. Martin Link to comment Share on other sites More sharing options...
FIMBLE Posted February 2, 2009 Share Posted February 2, 2009 This means that you are not using the correct usernames / password Nic Sometimes you're the dog and sometimes the lamp post [/url] My Contributions Link to comment Share on other sites More sharing options...
Guest Posted February 2, 2009 Share Posted February 2, 2009 Are the data base parameters the password login details etc???? Link to comment Share on other sites More sharing options...
Guest Posted February 2, 2009 Share Posted February 2, 2009 Cheers nic ill try again but i think they are right. Link to comment Share on other sites More sharing options...
Guest Posted February 2, 2009 Share Posted February 2, 2009 No all details correct?? Link to comment Share on other sites More sharing options...
FIMBLE Posted February 2, 2009 Share Posted February 2, 2009 sometimes you need to add a prefix using the log in name so if your WEB SITE log in user name is bob and your database name is tools then it looks like this bob_tools the same for your database name if the database name is mydata it will look like bob_mydata Nic Sometimes you're the dog and sometimes the lamp post [/url] My Contributions Link to comment Share on other sites More sharing options...
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