mikepaim Posted February 1, 2009 Share Posted February 1, 2009 Hello. For some reason, we're not getting emails to the customer or owner when an order is placed on the site. We're using authorize.net and the customer/owner gets emails from authorize but not from the store. Is there something I missed in the setup? I can go to Tools > Email and send and email, so it's not a delivery failure. thanks, mike Link to comment Share on other sites More sharing options...
NodsDorf Posted February 1, 2009 Share Posted February 1, 2009 Where you set up the email configuration is in 2 places. Admin > Configurations > My Store Email Address (This is the location where the Contact Us emails will be sent to) Email From (This is where you set the email the website uses to send emails) Example "MyStoreSales", <[email protected]> Send Extra Order Emails To (This is where you set your address to receive a copy of the order) Example Order Received <yourgoogle.google.com>, <[email protected]> Admin > Configurations > E-Mail Options These can be changed depending on your server/ preferences but this is the way mine are set E-Mail Transport Method sendmail E-Mail Linefeeds LF Use MIME HTML When Sending Emails false Verify E-Mail Addresses Through DNS false Send E-Mails true Link to comment Share on other sites More sharing options...
mikepaim Posted February 1, 2009 Author Share Posted February 1, 2009 the problem was the "send extra emails" field, it was blank. Thanks for your help!! Mike Link to comment Share on other sites More sharing options...
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