♥jailaxmi Posted January 30, 2009 Share Posted January 30, 2009 I am trying to switch web hosts, and everything seems to be working fine, except that when I do a test order I see no shipping added to the order, no tax (as it should), no order total showing, and after I submit my cc info I get an error message that just says “There was a problem with the credit card.” The transaction never goes through to the merchant, as it usually does when there is an error. So, basically, there is no record of a transaction there. I enabled the check payment module to see if that one was working, and the order went through, I got an email with my order, etc., but the order did not show in the admin panel at the top of the orders list. I did a search for it (by order number) and it showed on the “edit” page (where you update the status), but once I went back it wasn't on the order list. I changed the status of the order, and got the new status email. But still no order showing, no shipping, no tax, no order total. I am at a loss here with those modules... My shop is 2.2 MS2 (060817) with the PHP 5 compatibility patch contribution. The new host has php 5.2.6, which is the only difference I can tell from the old host. Please, please any help would be greatly appreciated. I don't want to have to go back to my old host (site down way too often). Thanks, Yol I repeat myself when under stress, I repeat myself when under stress, I repeat myself... --King Crimson (“Discipline”) Link to comment Share on other sites More sharing options...
GemRock Posted January 30, 2009 Share Posted January 30, 2009 i have seen quite a number of osc 2.2 shops (some of them heavily modified) run from servers with php 4 an dthen the servers upgraded to php 5.2.6 or 5.2.8 (as long as the settings of php after upgrade are correct, ie, same as before uograde), and i do not see any problems at the shop front related to php upgrades, at least not that serious as you described. I never think of the use of a "PHP 5 compatibility patch contribution" (dont even realise there is such a thing). perhaps that patch causes your problem? Ken commercial support - unProtected channel, not to be confused with the forum with same name - open to everyone who need some professional help: either PM/email me, or go to my website (URL can be found in my profile). over 20 years of computer programming experience. Link to comment Share on other sites More sharing options...
♥jailaxmi Posted January 30, 2009 Author Share Posted January 30, 2009 i have seen quite a number of osc 2.2 shops (some of them heavily modified) run from servers with php 4 an dthen the servers upgraded to php 5.2.6 or 5.2.8 (as long as the settings of php after upgrade are correct, ie, same as before uograde), and i do not see any problems at the shop front related to php upgrades, at least not that serious as you described. I never think of the use of a "PHP 5 compatibility patch contribution" (dont even realise there is such a thing). perhaps that patch causes your problem?Ken Ok, I removed the php5 patch and another contribution I had installed, and got a register_globals error, so I had to patch that with the Register Globals Easy Turnaround. Now things are a little better, I can place an order and the cc transaction goes through, but it is still missing shipping and tax charges! Odd... Plus, the order does not show in the admin panel orders list, although I get the email for my test order (customer) and the admin email for a new order (sales). How can I get the shipping, tax and order total modules to work??? :blink: Thanks, Yol I repeat myself when under stress, I repeat myself when under stress, I repeat myself... --King Crimson (“Discipline”) Link to comment Share on other sites More sharing options...
♥jailaxmi Posted January 30, 2009 Author Share Posted January 30, 2009 Ok, I removed the php5 patch and another contribution I had installed, and got a register_globals error, so I had to patch that with the Register Globals Easy Turnaround. Now things are a little better, I can place an order and the cc transaction goes through, but it is still missing shipping and tax charges! Odd... Plus, the order does not show in the admin panel orders list, although I get the email for my test order (customer) and the admin email for a new order (sales). How can I get the shipping, tax and order total modules to work??? :blink: Thanks, Yol I think I fixed it. I dropped the database tables and uploaded a previous backup, and voilà! Must have been something added to the database from the new contributions I installed... It's a good thing I always back everything up before making any changes! :D I repeat myself when under stress, I repeat myself when under stress, I repeat myself... --King Crimson (“Discipline”) Link to comment Share on other sites More sharing options...
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