tea Posted January 29, 2009 Share Posted January 29, 2009 For some of our products, the product image is displayed in the product listing (for example, New Products listing), but the image is not displayed on the product's own description page. Any suggestions? Thanks in advance! Link to comment Share on other sites More sharing options...
germ Posted January 29, 2009 Share Posted January 29, 2009 Any suggestions? Give a URL. No one can offer suggestions to fix what they can't see and tell what the problem actually is.... :huh: Google and other search engines crawl this site 24/7/365 so if you don't want posts made here with your URL in it to show on searches for your site post the URL something like this: mysite DOT com /catalog If I suggest you edit any file(s) make a backup first - I'm not perfect and neither are you. "Given enough impetus a parallelogramatically shaped projectile can egress a circular orifice." - Me - "Headers already sent" - The definitive help "Cannot redeclare ..." - How to find/fix it SSL Implementation Help Like this post? "Like" it again over there > Link to comment Share on other sites More sharing options...
revenson Posted January 30, 2009 Share Posted January 30, 2009 For some of our products, the product image is displayed in the product listing (for example, New Products listing), but the image is not displayed on the product's own description page. Any suggestions? Thanks in advance! I'm very new, but did have this problem yesterday. Somehow my cache got a version of the product without the image. To fix, I disabled the cache, reloaded the image (with a slightly different name), then re-enabled the cache. That fixed it for me. Link to comment Share on other sites More sharing options...
germ Posted January 30, 2009 Share Posted January 30, 2009 You may have this problem : click me If I suggest you edit any file(s) make a backup first - I'm not perfect and neither are you. "Given enough impetus a parallelogramatically shaped projectile can egress a circular orifice." - Me - "Headers already sent" - The definitive help "Cannot redeclare ..." - How to find/fix it SSL Implementation Help Like this post? "Like" it again over there > Link to comment Share on other sites More sharing options...
tea Posted January 30, 2009 Author Share Posted January 30, 2009 Thanks, Roger. I was hopeful that your solution might be our solution too. However, we currently have Cache / Use Cache set to "false" (because our site is still in development). So I don't think (?) that our problem could be a cache problem. I noticed when googling around yesterday (outside the forum) that a couple of others have reported this exact same image-display problem in recent weeks. I'm very new, but did have this problem yesterday. Somehow my cache got a version of the product without the image. To fix, I disabled the cache, reloaded the image (with a slightly different name), then re-enabled the cache. That fixed it for me. Link to comment Share on other sites More sharing options...
tea Posted January 30, 2009 Author Share Posted January 30, 2009 Ta-da! Yes, this was exactly the problem. We removed the apostrophes from the "Products Name" field, and now the images are displaying properly. Thanks, germ! You may have this problem : click me Link to comment Share on other sites More sharing options...
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