busyfingers Posted January 23, 2009 Share Posted January 23, 2009 hello all , i have recieved an order on my site , has been paid and everything but i cannot view what the oder is for? any ideas ? Link to comment Share on other sites More sharing options...
busyfingers Posted January 23, 2009 Author Share Posted January 23, 2009 anyone? Link to comment Share on other sites More sharing options...
busyfingers Posted January 23, 2009 Author Share Posted January 23, 2009 does any one know how to view the orders i am really confused? Link to comment Share on other sites More sharing options...
roantiflood Posted January 23, 2009 Share Posted January 23, 2009 admin/customers/orders see who is it and view his order Link to comment Share on other sites More sharing options...
busyfingers Posted January 23, 2009 Author Share Posted January 23, 2009 Ye i am familier with that ... whats confusing is that i have recieved the payment , but in the orders section it hasnt come up so we dont no what the customer has ordered Link to comment Share on other sites More sharing options...
roantiflood Posted January 23, 2009 Share Posted January 23, 2009 chek the invoice delivered i have a similar case and i solve it by chek the invoice Link to comment Share on other sites More sharing options...
busyfingers Posted January 23, 2009 Author Share Posted January 23, 2009 the invoice just has the price and as the item it says "busyfingersplymouth" the site url :huh: and item qauntity as "1" Link to comment Share on other sites More sharing options...
roantiflood Posted January 23, 2009 Share Posted January 23, 2009 your customer must be registered, if you know who is it view his registration and call him, phone number in the registering files is set to required, so you must have his phone number! see the error, because it can be happening again, and your phone payment will be too expensive Link to comment Share on other sites More sharing options...
ybtronic Posted March 5, 2009 Share Posted March 5, 2009 your customer must be registered, if you know who is it view his registration and call him, phone number in the registering files is set to required, so you must have his phone number!see the error, because it can be happening again, and your phone payment will be too expensive I bet you are using the Paypal Basic.. so if the buyer does not click go back to Yourwebsite.com the order did not get stored... so there is no way to find out what they ordered unless you give them a call... but I beleive there is a mod out there that will help you store the order before the buyer is send to Paypal..in this way you will have the order in your database..hope this help Link to comment Share on other sites More sharing options...
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