jack4ya Posted January 23, 2009 Share Posted January 23, 2009 This morning I got a message: A customer was not able to select a payment and/or shipping method. First of all, we haven't altered files in days, we haven't changed settings on our server. The backup from last night probably won't work, because the problem occured a few hours earlier. Looking in the admin I see that none of the modules appear in the list, the list seems empty. No payments options displayed No shipments options displayed No order totals displayed The screens only show the path Module Directory: /home/xxxxx/public_html/includes/modules/shipping/ and an misaligned "install" button. I have NO idea where to start, any help would be deeply appreciated! Link to comment Share on other sites More sharing options...
jack4ya Posted January 23, 2009 Author Share Posted January 23, 2009 Navigating to admin/modules breaks things! Strange! Key in this matters seems the backend: Look closely at this: When I restore a backup (ftp files and db) all is fine on the frontend Shipping module works, payment module works. But when I go/navigate to the modules in the admin, the page comes up empty. I do nothing except looking at an empty page! THEN > the front end modules have dissapeared! So when I go to admin/payment modules, the front end payment modules stop working and when I go to admin/shipping modules, the front end shipping modules stop working Restoring the backup file, and everyrhing is fine again, so long we don't go to the modules pages in the back end... What's this all about?! Link to comment Share on other sites More sharing options...
jack4ya Posted January 23, 2009 Author Share Posted January 23, 2009 This looks very very familiar: http://www.oscommerce.com/forums/index.php?showtopic=124239 Is this a save solution? > define('STORE_SESSIONS', 'mysql'); Link to comment Share on other sites More sharing options...
jack4ya Posted January 23, 2009 Author Share Posted January 23, 2009 In the database the fields of configuration_value "Installed Modules" in table "configuration" gets emptied when I navigate to the backend/module pages. How do I prevent this from happening? Link to comment Share on other sites More sharing options...
jack4ya Posted January 27, 2009 Author Share Posted January 27, 2009 This monologue is getting weird. The problem is still existent. Please any help? In the database the fields of configuration_value "Installed Modules" in table "configuration" gets emptied when I navigate to the backend/module pages. How do I prevent this from happening? Link to comment Share on other sites More sharing options...
satish Posted January 27, 2009 Share Posted January 27, 2009 Chek Your configure.php FS path. For all the code that works on file systema wrong value of FS will result in all this. Satish Ask/Skype for Free osCommerce value addon/SEO suggestion tips for your site. Check My About US For who am I and what My company does. Link to comment Share on other sites More sharing options...
jack4ya Posted January 28, 2009 Author Share Posted January 28, 2009 Chek Your configure.php FS path.For all the code that works on file systema wrong value of FS will result in all this. Satish Not sure what you mean by FS path, but both configure.php files have been untouched sinc aug. 2006.And it sure was working back then ;) Link to comment Share on other sites More sharing options...
Guest Posted January 28, 2009 Share Posted January 28, 2009 This looks very very familiar:http://www.oscommerce.com/forums/index.php?showtopic=124239 Is this a save solution? > define('STORE_SESSIONS', 'mysql'); Did you follow Vgers advice (I would)? Link to comment Share on other sites More sharing options...
jack4ya Posted January 28, 2009 Author Share Posted January 28, 2009 I didn't have to actually... the sessions are already stored in the database... As far I can tell, it seems I cannot load the tool/backup page either. The page content is white. (menu shows though) It's not much as a problem, cuase we make server backups instead through osCommerce but it might be a clue. I just can't figure out why these particular fields (configuration_value) in the configuration table for payment/shipping/ottotal get cleared 67 Installed Modules MODULE_PAYMENT_INSTALLED idealm.php;paypal_ipn.php;moneyorder.php;buckaroo_... 68 Installed Modules MODULE_ORDER_TOTAL_INSTALLED ot_subtotal.php;ot_shipping.php;ot_tax.php;ot_tota... 69 Installed Modules MODULE_SHIPPING_INSTALLED flat.php;table.php;zones.php I've tried comparing dbases and files, but they are massive!! I would like to be able to narrow this impossible search Link to comment Share on other sites More sharing options...
stephenn Posted January 29, 2009 Share Posted January 29, 2009 I am having this same issue. The modules list is empty only showing the path to the modules dir. in admin and there is no where to put CC info during the checkout process, however it goes to checkout success if you confirm the order, however the order does not show up in admin. All files and folders are in place with the correct permissions. This store has been in production for over a year. We moved to Godaddy almost a year ago and all has been fine. Recently Godaddy did an update that affected cURL proxy, They no longer require ports for outbound communication. Meaning any modules that were set to use cURL will no longer function properly according to Godaddy today. I am not sure if this applies to this issue but it seemed to have happened around the same time. Link to comment Share on other sites More sharing options...
satish Posted February 1, 2009 Share Posted February 1, 2009 Just chek the FS path that is in configure.php and cross chek with server info document root path. Satish Ask/Skype for Free osCommerce value addon/SEO suggestion tips for your site. Check My About US For who am I and what My company does. Link to comment Share on other sites More sharing options...
Guest Posted February 1, 2009 Share Posted February 1, 2009 In the database the fields of configuration_value "Installed Modules" in table "configuration" gets emptied when I navigate to the backend/module pages. How do I prevent this from happening? Have you checked the code in the files you're calling that result in the database being changed? Is it possible you were hacked? If not, then something had to have changed....the trick is to figure out what it was. Are you running your own server? Link to comment Share on other sites More sharing options...
jack4ya Posted February 25, 2009 Author Share Posted February 25, 2009 Just chek the FS path that is in configure.php and cross chek with server info document root path. Satish I changed some things (the paths indeed) and it's working now. Although the paths and server where fine before. I suspect one other party (working on a module) on the same website (the horror!) being careless with modrewrites or something... Link to comment Share on other sites More sharing options...
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