Jump to content
  • Checkout
  • Login
  • Get in touch

osCommerce

The e-commerce.

Help! I can't install Database info


Maitreya

Recommended Posts

In step 1 of the installation procedure I can't install database info. When I tried to install my database I received this error message:

 

"There was a problem connecting to the database server. The following error had occured:

Client does not support authentication protocol requested by server; consider upgrading MySQL client

Please verify the connection parameters and try again."

 

 

I called my host support the assured me that their end was working correctly. I checked all entries to make sure they were correct.Still get the same error message. Can any one help?

Link to comment
Share on other sites

In step 1 of the installation procedure I can't install database info. When I tried to install my database I received this error message:

 

"There was a problem connecting to the database server. The following error had occured:

Client does not support authentication protocol requested by server; consider upgrading MySQL client

Please verify the connection parameters and try again."

 

 

I called my host support the assured me that their end was working correctly. I checked all entries to make sure they were correct.Still get the same error message. Can any one help?

You need to create the database first, in phpmyadmin.

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...