Trouble with Checkout Confirmation Page

g3jewelry · January 14, 2009

There's probably a simple solution to this, but I don't know what it is, so I'm asking for help. I've attached an image of what my delima is. As you can probably see, order information (Sub-Total, Shipping Amount and Total Order Amount) is showing up twice. It seems to be a display issue, because I called PayPal and ran a test transcation and they said its only passing 1 amount, so its actually chargin people the right amount, in this case $895, but why the heck is it showing up twice.

Please help. Thanks.

identidadoc · January 14, 2009

Hello Quincy,

Can you post your code (checkout_confirmation.php) so we can take a look at it?

g3jewelry · January 14, 2009

Yes. Here is the code from the checkout_confirmation page that renders the section in the image that duplicates itself:

<td class="main"><?php echo '<b>' . HEADING_BILLING_ADDRESS . '</b> <a href="' . ((tep_session_is_registered('customer_is_guest'))?tep_href_link(FILENAME_CREATE_ACCOUNT, 'guest=guest', 'SSL'):tep_href_link(FILENAME_CHECKOUT_PAYMENT_ADDRESS, '', 'SSL')) . '"><span class="orderEdit">(' . TEXT_EDIT . ')</span></a>'; ?></td>

</tr>

<tr>

<td class="main"><?php echo tep_address_format($order->billing['format_id'], $order->billing, 1, ' ', '<br>'); ?></td>

</tr>

<tr>

<td class="main"><?php echo '<b>' . HEADING_PAYMENT_METHOD . '</b> <a href="' . tep_href_link(FILENAME_CHECKOUT_PAYMENT, '', 'SSL') . '"><span class="orderEdit">(' . TEXT_EDIT . ')</span></a>'; ?></td>

</tr>

<tr>

<td class="main"><?php echo $order->info['payment_method']; ?></td>

</tr>

</table></td>

<?php

if (MODULE_ORDER_TOTAL_INSTALLED) {

$order_total_modules->process();

echo $order_total_modules->output();

}

?>

</table></td>

</tr>

</table>

----------------------------------------------------------------------------------------------------------------------------------

And here is the rendered code when I do a view source on that page. You can see its duplicating the results:

<td class="main"><b>Billing Address</b> <a href="https://www.g3jewelry.com/catalog/create_account.php/guest/guest?osCsid=g48snn4al93vog0fl5sksj61t0"><span class="orderEdit">(Edit)</span></a></td>

</tr>

<tr>

<td class="main">Tim Clark<br> 34 time street<br> Tampa, AL 26716<br> United States</td>

</tr>

<tr>

<td class="main"><b>Payment Method</b> <a href="https://www.g3jewelry.com/catalog/checkout_payment.php?osCsid=g48snn4al93vog0fl5sksj61t0"><span class="orderEdit">(Edit)</span></a></td>

</tr>

<tr>

<td class="main">Credit Card</td>

</tr>

</table></td>

<tr>

<td align="right" class="main">Sub-Total:</td>

</tr> <tr>

<td align="right" class="main">Sub-Total:</td>

</tr> <tr>

<td align="right" class="main">Flat Rate (FREE UPS Ground Shipping):</td>

</tr> <tr>

<td align="right" class="main">Flat Rate (FREE UPS Ground Shipping):</td>

</tr> <tr>

<td align="right" class="main">Total:</td>

</tr> <tr>

<td align="right" class="main">Total:</td>

</tr> </table></td>

</tr>

</table>

-------------------------------------------------------------------------------------------------------------------

Any assistance you can provide would be greatly appreciated.

g3jewelry · January 14, 2009

Ok. I was able to fix this on my own. There was an extra line of code in the head that was spitting out duplicate results. Not sure how it got there, but I commented it out and now the page looks fine.

The only thing is now, when something goes wrong with the transaction, such as decline card or invalid address, there are no warning messages showing. It just goes back to the credit card informatio page. Any idea why? I used to see that colored bar at the top of the page with the message inside of it. Thanks for all your help.

jsalis · March 6, 2009

Ok. I was able to fix this on my own. There was an extra line of code in the head that was spitting out duplicate results. Not sure how it got there, but I commented it out and now the page looks fine.

The only thing is now, when something goes wrong with the transaction, such as decline card or invalid address, there are no warning messages showing. It just goes back to the credit card informatio page. Any idea why? I used to see that colored bar at the top of the page with the message inside of it. Thanks for all your help.

I am very happy to hear that you figured this out, but could you please tell everyone exactly what extra line of code you commented out. I have the exact same issue and would love to know the solution.

jsalis · March 7, 2009

I am very happy to hear that you figured this out, but could you please tell everyone exactly what extra line of code you commented out. I have the exact same issue and would love to know the solution.

I was able to figure this out with only moderate levels of frustration. The problem was that the following line of code:

$order_total_modules->process();

Was on line 69, but it was also on line 264 as part of the FWR tax exempt contribution.

The following line of code outputs whatever is processed in the above line of code.

echo $order_total_modules->output();

Since the former was called twice before it was output I was getting the same effect as the original poster (displaying the entries of the order confirmation page twice). This code is found in the checkout_confirmation.php file of course.

Hope this helps anyone else having this problem. Basically any number of contributions which call

$order_total_modules->process();

can be installed, but you need to make sure you are only calling it once, otherwise when you call

echo $order_total_modules->output();

the entries will be displayed however, many times the former was called.

dsdintn · July 25, 2011

I was able to figure this out with only moderate levels of frustration. The problem was that the following line of code:

$order_total_modules->process();

Was on line 69, but it was also on line 264 as part of the FWR tax exempt contribution.

The following line of code outputs whatever is processed in the above line of code.

echo $order_total_modules->output();

Since the former was called twice before it was output I was getting the same effect as the original poster (displaying the entries of the order confirmation page twice). This code is found in the checkout_confirmation.php file of course.

Hope this helps anyone else having this problem. Basically any number of contributions which call

$order_total_modules->process();

can be installed, but you need to make sure you are only calling it once, otherwise when you call

echo $order_total_modules->output();

the entries will be displayed however, many times the former was called.

can you tell me what file this is in Opencart? I am having the same problem but cannot locate where the email is actually generated.

Thank You,

Damon

Trouble with Checkout Confirmation Page

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