estermazda Posted January 10, 2009 Share Posted January 10, 2009 Hi, I've just uploaded the catalog folder to http://mysite.fr and started to follow the directions from the instructions. Thus I opened http://mysite.fr/catalog/install but got a prompt asking for username and password for "no access" to mysite.fr. I entered my username and password but access was denied. Closing the prompt I got the following error message from the page: Authorization Required This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required. I use Imac Os 9, with an older and no longer supported version of mozilla (firefox) What am I doing wrong? Link to comment Share on other sites More sharing options...
Jesse002100 Posted January 10, 2009 Share Posted January 10, 2009 if you uploaded this thru ftp then you need you server login for your site usually different than your normal id and password if your not the host of you site ask them for you login its usually mysite.fr/catalog/install and most people just upload the contents of the catalog so as you will not have to enter www.yoursite.com then add /catalog so i hope i helped Link to comment Share on other sites More sharing options...
estermazda Posted January 12, 2009 Author Share Posted January 12, 2009 if you uploaded this thru ftp then you need you server login for your site usually different than your normal id and password if your not the host of you site ask them for you login its usually mysite.fr/catalog/install and most people just upload the contents of the catalog so as you will not have to enter www.yoursite.com then add /catalog so i hope i helped Sorry, didn't quite understand but I appreciate you trying to help me Link to comment Share on other sites More sharing options...
campbeji Posted January 13, 2009 Share Posted January 13, 2009 Hi, If I understand the problem correctly it sounds like you may have got your usernames and/or passwords mixed up. You should have a username/password for your store and you will also have a username/password for access to the server via ftp. Additionally you may have security enabled on the server directories which will give you yet another username/password combination. I find the best thing to do is to write all my passwords and usernames down as I create them and clearly lable them. I used to get mixed up with this sort of thing all the time. Easy to do. Good Luck Jim Link to comment Share on other sites More sharing options...
estermazda Posted February 17, 2009 Author Share Posted February 17, 2009 Hi, If I understand the problem correctly it sounds like you may have got your usernames and/or passwords mixed up. You should have a username/password for your store and you will also have a username/password for access to the server via ftp. Additionally you may have security enabled on the server directories which will give you yet another username/password combination. I find the best thing to do is to write all my passwords and usernames down as I create them and clearly lable them. I used to get mixed up with this sort of thing all the time. Easy to do. Good Luck Jim Hi Jim, sorry for taking so long to answer you but I got taken in by the site building. I resolved the problem and it wasn't any of that but I don't remember what I did. Something had to do with the admin ... I had to resolve so many problems since then that I can't remember what I did with this one. However I'm just about finished, putting in the final small brush strokes. Thanks Link to comment Share on other sites More sharing options...
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