Jump to content
  • Checkout
  • Login
  • Get in touch

osCommerce

The e-commerce.

Order Status Emails


NavCopy

Recommended Posts

I am only interested in emailing the initial order to the customer without the followup emails when the status has changed (for internal purposes we want to add additional steps to the status process and do not want the customer to get this info). I have modified the admin/order.php file to comment out the tep_mail line and it seems to work, but my question is:

 

What potential nightmares may develop if I use this method, or is there a better way?

 

Nav

Link to comment
Share on other sites

I am only interested in emailing the initial order to the customer without the followup emails when the status has changed (for internal purposes we want to add additional steps to the status process and do not want the customer to get this info). I have modified the admin/order.php file to comment out the tep_mail line and it seems to work, but my question is:

 

What potential nightmares may develop if I use this method, or is there a better way?

 

Nav

 

Have you tried to deselect the option Show the order to the customer at this order status level in Admin - Localization - Order status. Select processing, then edit, then deselect.

Link to comment
Share on other sites

I am only interested in emailing the initial order to the customer without the followup emails when the status has changed (for internal purposes we want to add additional steps to the status process and do not want the customer to get this info). I have modified the admin/order.php file to comment out the tep_mail line and it seems to work, but my question is:

 

What potential nightmares may develop if I use this method, or is there a better way?

 

Nav

 

 

I had it set to default on the 'pending' and crossed out the others but it still sent emails. I went looking into the code and found the place to drop it out and it seems to work so far. The shop is not live yet so I do have some time to verify the process but thought someone could confirm it's OK as is.

 

Nav

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...