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Images not showing when adding a product


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Posted

Hi,

Iv just removes 100% of osc from my server and installed it fresh however when i add a new product and upload an image it does not display. Iv removed osc and installed it 3 times now with no change. Iv even recreated the database with each new install.

Does anybody have any ideas as to why its doing this?

Many thanks.

Posted
Hi,

Iv just removes 100% of osc from my server and installed it fresh however when i add a new product and upload an image it does not display. Iv removed osc and installed it 3 times now with no change. Iv even recreated the database with each new install.

Does anybody have any ideas as to why its doing this?

Many thanks.

 

 

 

Is it only the image of the product that doesn't show? or is it all of the writeup on the product that doesn't show either?

man of a reformed faith.

Posted
Hi,

Iv just removes 100% of osc from my server and installed it fresh however when i add a new product and upload an image it does not display. Iv removed osc and installed it 3 times now with no change. Iv even recreated the database with each new install.

Does anybody have any ideas as to why its doing this?

Many thanks.

 

 

I've noticed osc don't like long file names. For category or display images. A simple INTMOUSE01.jpg is better then Intel_Mouse_4278192.jpg

Posted

I am having a problem like this, I have loaded about 100 items and I have only 2 items where the image doesn't show up on the products info page.

 

I have deleted the items and images and then reloaded them. But it still not showing up on the products' info page

Posted
Is it only the image of the product that doesn't show? or is it all of the writeup on the product that doesn't show either?

 

Hi its only the image that dosent show.

The filename is the same as that of what i was using the 1st time when it worked so it cant be that.

Thanks for your help guys.

Posted

Hi there,

Are you getting any sort of authorisation message, When you install osC certain folders require authorisation settings could these have been changed during your installation?

Posted
Hi there,

Are you getting any sort of authorisation message, When you install osC certain folders require authorisation settings could these have been changed during your installation?

 

Hi, im not getting any authorisation messages, not that iv noticed anyway. Do you know which folders require these settings and what they should be set to?

The only thing i did differently installing it this time was set the upload methos to "auto" on my ftp program, whereas the first time i think it was set to "ASCII".

Many thanks.

Posted
Hi, im not getting any authorisation messages, not that iv noticed anyway. Do you know which folders require these settings and what they should be set to?

The only thing i did differently installing it this time was set the upload methos to "auto" on my ftp program, whereas the first time i think it was set to "ASCII".

Many thanks.

You need to upload the images via admin catalog etc so that the image filename and location end up in the db.

Posted
You need to upload the images via admin catalog etc so that the image filename and location end up in the db.

Hi, i have been uploading the product images via admin catalog. When i say i uploaded in ACSII i mean the files when i was installing OSC.

Many thanks.

Posted
Hi, i have been uploading the product images via admin catalog. When i say i uploaded in ACSII i mean the files when i was installing OSC.

Many thanks.

Hi guys, iv tried uploading the osc to my server in ACSII mode but no difference, the images are still not displaying when uploading a new product via the admin catalog.

Any ideas?

Many thanks.

Posted

Hi there

 

When you load the images via the admin catalog you have the ability to preview the item prior to inserting/updating the product, Does the photo show at this point? if the photo is seen at this point but later fails to be shown on the website, have you checked the database table to see if the root/path of the photo is being loaded to the database. this can be found in the products table column product_image.

Posted
Hi there

 

When you load the images via the admin catalog you have the ability to preview the item prior to inserting/updating the product, Does the photo show at this point? if the photo is seen at this point but later fails to be shown on the website, have you checked the database table to see if the root/path of the photo is being loaded to the database. this can be found in the products table column product_image.

 

What size image are you set for in configuration.

Do you mind giving the url, if not no worries.

man of a reformed faith.

Posted

On mine the image appears during the insert/updating of the product. It shows up when you do a search for it in my catalog. But when you click to view the product that's where it doesn't show up.

 

Visit My Website

 

If you click on the second item listed (6' Component Cable) you'll see that the image doesn't appear.

 

 

I checked the database and the image name show up in the database.

 

I had a friend go through my whole catalog and he found 3 products that aren't working properly.

Posted
On mine the image appears during the insert/updating of the product. It shows up when you do a search for it in my catalog. But when you click to view the product that's where it doesn't show up.

 

Visit My Website

 

If you click on the second item listed (6' Component Cable) you'll see that the image doesn't appear.

 

 

I checked the database and the image name show up in the database.

 

I had a friend go through my whole catalog and he found 3 products that aren't working properly.

It's the apostrophe in your product name.

 

6' Component Cable

 

It screws up the javascript.

 

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Posted
It's the apostrophe in your product name.

 

6' Component Cable

 

It screws up the javascript.

 

click me

 

 

Cool, Thanks for the help

Posted
Hi guys, iv tried uploading the osc to my server in ACSII mode but no difference, the images are still not displaying when uploading a new product via the admin catalog.

Any ideas?

Many thanks.

pictures - binary mode

files - ascii mode

Posted
pictures - binary mode

files - ascii mode

Hi Coopco,

I hope you can help me also. I do not understand this. The same thing is happening to my site. It is weird. I have tried downloading the pics from the server's file manager, from oscommerce at each item/category. This only happened today. I do not know why. I have been doing the same thing for over 12 months. I checked there are no ' or any other "foreign" marks. one file nameisalltogether and the other is all in caps. I have a mixture of both in all my other pics so it can't be that problem.

I am hoping you can help. This is one area of my store: here

While the other item is: Here

When this happened before, the name of the pic was there, there were no pics in the images directory. Now they are all uploaded, I don't know what the problem is.

hope you can help please :)

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Posted
Hi Coopco,

I hope you can help me also. I do not understand this. The same thing is happening to my site. It is weird. I have tried downloading the pics from the server's file manager, from oscommerce at each item/category. This only happened today. I do not know why. I have been doing the same thing for over 12 months. I checked there are no ' or any other "foreign" marks. one file nameisalltogether and the other is all in caps. I have a mixture of both in all my other pics so it can't be that problem.

I am hoping you can help. This is one area of my store: here

While the other item is: Here

When this happened before, the name of the pic was there, there were no pics in the images directory. Now they are all uploaded, I don't know what the problem is.

hope you can help please :)

Maybe try not using spaces in the picture file name. Underscores are good.

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