just2red Posted January 6, 2009 Share Posted January 6, 2009 I have installed the SecurePay USA module for my store however when you try to make a purchase it kicks you back to a screen that says: ________________________________________________________________________________ _ We have detected that your browser does not support cookies, or has set cookies to be disabled. To continue shopping online, we encourage you to enable cookies on your browser. For Internet Explorer browsers, please follow these instructions: 1. Click on the Tools menubar, and select Internet Options 2. Select the Security tab, and reset the security level to Medium We have taken this measurement of security for your benefit, and apologize upfront if any inconveniences are caused. Please contact the store owner if you have any questions relating to this requirement, or to continue purchasing products offline ________________________________________________________________________________ __ I have been approved through SecurePay and have entered all the correct information (verified it with their tech support) So what is wrong? Please help I am totally NEW to this, it's my first store and we're already paying charge card acceptance fees when we can't accept any charges! Yikes Regards, Kristen :o Quote As we express our gratitude, we must never forget that the highest appreciation is not to utter words, but to live by them. - J.F. Kennedy Link to comment Share on other sites More sharing options...
just2red Posted January 6, 2009 Author Share Posted January 6, 2009 Sorry I forgot some additional information I have tried to make a purchase in Firefox, Explorer and Safari, all three give me this same response, I HAVE enabled cookies in all three browsers. I have installed the SecurePay USA module for my store however when you try to make a purchase it kicks you back to a screen that says:_____________________________________________________________________________ _ We have detected that your browser does not support cookies, or has set cookies to be disabled. To continue shopping online, we encourage you to enable cookies on your browser. For Internet Explorer browsers, please follow these instructions: 1. Click on the Tools menubar, and select Internet Options 2. Select the Security tab, and reset the security level to Medium We have taken this measurement of security for your benefit, and apologize upfront if any inconveniences are caused. Please contact the store owner if you have any questions relating to this requirement, or to continue purchasing products offline _____________________________________________________________________________ __ I have been approved through SecurePay and have entered all the correct information (verified it with their tech support) So what is wrong? Please help I am totally NEW to this, it's my first store and we're already paying charge card acceptance fees when we can't accept any charges! Yikes Regards, Kristen :o Quote As we express our gratitude, we must never forget that the highest appreciation is not to utter words, but to live by them. - J.F. Kennedy Link to comment Share on other sites More sharing options...
Guest Posted January 8, 2009 Share Posted January 8, 2009 Sorry I forgot some additional informationI have tried to make a purchase in Firefox, Explorer and Safari, all three give me this same response, I HAVE enabled cookies in all three browsers. Where did you get the module you installed? I am trying to install securepay in my store and tried the SecurePay USA module that I found in the Contrib area and it doesn't ask for my Transaction Key. Quote Link to comment Share on other sites More sharing options...
Guest Posted January 8, 2009 Share Posted January 8, 2009 Where did you get the module you installed? I am trying to install securepay in my store and tried the SecurePay USA module that I found in the Contrib area and it doesn't ask for my Transaction Key. I just called SecurePay and got the SecurePay USA module working fine. They had to do a bit of a twiddle on there end and all is well. You might give them a call. Quote Link to comment Share on other sites More sharing options...
just2red Posted January 11, 2009 Author Share Posted January 11, 2009 I just called SecurePay and got the SecurePay USA module working fine. They had to do a bit of a twiddle on there end and all is well. You might give them a call. THANKS! I have it up and running, seems that the problem was not with the module but with my initial install of osCommerce. - Red Quote As we express our gratitude, we must never forget that the highest appreciation is not to utter words, but to live by them. - J.F. Kennedy Link to comment Share on other sites More sharing options...
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