rwinc Posted January 23, 2003 Share Posted January 23, 2003 Does anyone know how to edit orders placed within OS Commerce admin? My store sells many items that have limited availabilty items which I do not stock, so sometimes an order is placed, but the prices need to be & quantities need to be changed, before the order gets shipped. I have a very select group of customers, and they understand that there orders may be changed due to availabilty of product, after speaking with me on the phone/web. Is there an easy way to modify an order once it has been placed? Thanks for the help! :D Link to comment Share on other sites More sharing options...
Christian Lescuyer Posted January 23, 2003 Share Posted January 23, 2003 Easy, yes. Really usable in a live shop? I don't think so. You can change the price and quantities in the database with phpMyAdmin. You will find the quantity and final price in table orders_products. I feel this is unreasonable for a live shop. Too risky to mess with your order system! The preferred way would be to develop a special page in admin. Christian Lescuyer Link to comment Share on other sites More sharing options...
wizardsandwars Posted January 23, 2003 Share Posted January 23, 2003 There is a contribution that will allow you to easily edit orders that have already been placed. ------------------------------------------------------------------------------------------------------------------------- NOTE: As of Oct 2006, I'm not as active in this forum as I used to be, but I still work with osC quite a bit. If you have a question about any of my posts here, your best bet is to contact me though either Email or PM in my profile, and I'll be happy to help. Link to comment Share on other sites More sharing options...
rwinc Posted January 23, 2003 Author Share Posted January 23, 2003 There is a contribution that will allow you to easily edit orders that have already been placed. Thanks, Do you have a link to the contribution by chance??? :lol: Ryan Link to comment Share on other sites More sharing options...
rseigel Posted January 24, 2003 Share Posted January 24, 2003 http://www.oscommerce.com/community/contri...ions,585/page,5 It's ridiculously confusing to install IMHO and appears to be a bit buggy but apparently the author is using it on a production server. Might be just what you're looking for though. :wink: Link to comment Share on other sites More sharing options...
zzfritz Posted January 24, 2003 Share Posted January 24, 2003 Many of us want an order modification facility, for various reasons including the one your state. I would like to be able to divide an order for partial fulfillment from available stock, either deleting unavailable items or creating a new order for them. But I have to agree with Ron's evaluation of the contribution he references, it is not a robust solution. Implementing this feature is pretty challenging and we still await someone to develop it. Link to comment Share on other sites More sharing options...
thewitt Posted January 30, 2003 Share Posted January 30, 2003 I installed this one on my demo store and royally screwed things up. Apparently my contributions and database changes are not very compatible with this mod. This is a serious problem with my store and as scary as it is, I'm now starting to look at commercial packages with all the missing features in OSC. I really like the OSC model, but having to add 50 contributions to get to the capabilities of a working store is really a stretch. You need a full time programmer on staff to keep current. At some point it's cheaper to buy a storefront I'm afraid. -t Link to comment Share on other sites More sharing options...
raj20 Posted January 30, 2003 Share Posted January 30, 2003 i found another contribution at http://www.oscommerce.com/community/contri...ions,728/page,6 which i think would solve your purpose a bit more. Its a very small tool and a very handy tool too. Very easy to install - and best of all - it's a "bolt-on" application - which means you dont have to do anything to the core files of OSC. Link to comment Share on other sites More sharing options...
thewitt Posted January 30, 2003 Share Posted January 30, 2003 I've seen this one as well. Though the new version is helpful, it's still a far cry from full functionality. Nothing against the author - and many thanks for the contribution - but none of my products come without at least one attribute, and many have several that need to be selected to use the add product feature. The new shipping support looks better than the old method, but we offer UPS, FED EX, USPS and DHL. Customers in different parts of the world benefit from different shippers. Only supporting UPS is not enough for us. Any order modification really needs to go through the standard TEP functions and the standard order placement functions in order to be fully functional. Add-ons will always suffer from missing capabilities or incompatibilities. Of course going through the TEP functions is also much more complex than simply adding things to the order record. Also, with thousands of orders in the system, and thousands of products, this utility is not usable at all. I'm able to play with it on my demo store, but it won't reasonably even run against the production store with all the orders and products. I'm sure this is a great utility for the smaller store with simply needs, but for a complex configuration, it's just not enough. -t Link to comment Share on other sites More sharing options...
vonbrocklin Posted January 31, 2003 Share Posted January 31, 2003 I really like the OSC model, but having to add 50 contributions to get to the capabilities of a working store is really a stretch. You need a full time programmer on staff to keep current. At some point it's cheaper to buy a storefront I'm afraid. -t Out of curiousity, which commercial products comparable to osCommerce support this out of the box? I'm pretty sure that x-cart does not (?). Any others? Link to comment Share on other sites More sharing options...
ReneeC Posted March 27, 2003 Share Posted March 27, 2003 Has anyone came up with a solution to this? We also would like to edit orders, we tried both modules listed above with no solution. Please help!!!! Link to comment Share on other sites More sharing options...
wizardsandwars Posted March 27, 2003 Share Posted March 27, 2003 Perhaps you should calm down and explain why neither of these perfectly good contributions are helpful. ------------------------------------------------------------------------------------------------------------------------- NOTE: As of Oct 2006, I'm not as active in this forum as I used to be, but I still work with osC quite a bit. If you have a question about any of my posts here, your best bet is to contact me though either Email or PM in my profile, and I'll be happy to help. Link to comment Share on other sites More sharing options...
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