Categories have disappeared

[charmed-imsure]

Hi,

Hope someone can help. I paid someone to rectify some issues on my site & although they took my money, they never resolved the problems. But they did manage to add some buttons so that the categories look 'nicer', however, if I add a category now, it won't display, it's expecting an image to be there by the looks of it. The category is in my admin & activated, but it's not on my site. If I then add a product into the category, it comes up blank on the site although not within a category, but it does display a box with the red cross error on the top left of it. I asked this person to rectify it & they never did. I can't seem to revert back to the original look of the categories. What can I do solve this?

 

Also, I want to be able to accept dollars & euros as well as pounds but this person seems to have removed that option completely & when I asked them to put it back, they just came back to me saying 'the current financial climate means it would be better if you didn't accept other currencies'. I actually think this person doesn't know how to get it back. Although it's there in admin, there's nothing on the actual webiste & no matter how many times I add & remove a currency, the options just won't display. They've also removed the copyright info at the bottom & the who's online, I can't seem to get them back either. Apart from taking my money & making a complete hash of my site, I have no idea what this person has actually done.

 

I even re-uploaded the entire OSCommerce program but it didn't seem to overwrite anything that's been done.

 

Any help on any of these issues would be appreciated.

 

My main issue was the Contact Us - it doesn't work properly. When this person worked on my site, the email function didn't work at all & I got excuse after excuse as to why it didn't. I know several people have the same issue with Contact Us. Since I took back control, I can now send emails to people, when you click on Contact Us, it now brings up the emailer box & it says email successfully sent, but it doesn't actually go. I've checked all the settings in admin & they're all correct, the server info says sendmail is enabled, not sure what else I can do... bit of a pickle! It doesn't notify me either when an order is placed.

 

Searched everywhere for help on that one & nothing seems to work (except I can now send an email - just not receive).

 

Need help on all these pls pls pls!

:blink:

[FIMBLE]

I take it that the emails are defined in admin and that they are correct?

 

Check your admin / my store and make sure that Use search-engine safe urls is set to false

 

Rgds

Nic

[♥FWR Media]

however, if I add a category now, it won't display

 

Sounds to me like they hardcoded the categories to apply your buttons.

 

I want to be able to accept dollars & euros as well as pounds but this person seems to have removed that option completely

 

Try manually adding the querystring to the url like ..

 

www.mysite.com/index.php?currency=EUR

 

If the currency on the site changes then you just have to re add the currencies box to includes/column_right.php

it says email successfully sent, but it doesn't actually go

 

This depends on whether the mail function is actually connecting to the smtp server. If it can't you would normally get a warning error like ..

Warning: mail() [function.mail]: Failed to connect to mailserver

Unless warnings are supressed in error_reporting().

 

the fact that it reports success doesn't mean a lot as there is no "return false" error code in oscommerce emailing.

[charmed-imsure]

Thanks to both of you.

 

The email settings are fine, the safe URL is set to false. I used to get an error code come up when using Contact Us, error was functions/compatibility.... on line 170, but there's nothing really on line 170 that seems too significant & besides, the errors aren't there anymore since I tweaked the settings in admin. I also got errors saying email address must be correct etc... that's not happening now either. I just changed from LH to CRLF because I'm on a windows server & changed the email address through DNS to false, all errors are cleared now. I can send someone an email through admin & it's now received perfectly fine, but I just can't seem to receive from this website.

 

I have quite a few contact_us.php files in various places & I don't know which one actually relates to this particular thing. I may need to change something in this but not sure what until I know for sure which file I'm looking for!

 

I don't know if this is a fault on the server side or the software, but I thought that if I could send, surely I should be able to receive too? It just seems all the settings are correct so I'm thinking on the lines of there being a command somewhere that needs changing in one of the contact_us.php files?

 

 

Hardcoding - if this person has done that, how would I know & how could I get round it?

I know they had a picture of PayPal which was all wrong because it invited other people to accept credit cards (duh), when I added my own picture to replace that, the whole site went off line with nothing but errors displaying. When I renamed my file to the same as what he'd named his, it all came back & my picture displayed then instead. Is that hardcoding?

[charmed-imsure]

Try manually adding the querystring to the url like ..

 

www.mysite.com/index.php?currency=EUR

 

If the currency on the site changes then you just have to re add the currencies box to includes/column_right.php

 

I did this & the currency did change so I'm pleased with that, but I can't change it so that it displays on the site on the right column. I've even re-installed the whole file & it still won't display... any suggestions?