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Authorize.net problems


foops

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I have recently started a new site and added the Authorize.net Module... Sometimes, when someone signs in, they don't see the credit card text fields, the UPS text fields are there... The strange thing is I can see them fine...

 

I'm running 2.2 and installed the Authorize.net AIM module... I have tested on an iMac with Safari/firefox/Opera and a PC with XP using Firefox/Safari/IE 7 & 8...

 

It's kind of irritating, so any help would be great...

 

Thanks,

Ted

"If you can dream it... You can do it..."

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I have recently started a new site and added the Authorize.net Module... Sometimes, when someone signs in, they don't see the credit card text fields, the UPS text fields are there... The strange thing is I can see them fine...

 

I'm running 2.2 and installed the Authorize.net AIM module... I have tested on an iMac with Safari/firefox/Opera and a PC with XP using Firefox/Safari/IE 7 & 8...

 

It's kind of irritating, so any help would be great...

 

Thanks,

Ted

 

Have you tried logging in through one of these accounts that are saying they don't see the fields?

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Have you tried logging in through one of these accounts that are saying they don't see the fields?

yes, I even tried to recreate the "environment" that the user had... Brand new log-in, first time buying a product, return buyer...

 

nothing... I made a few tweaks to both the Authorize.net page and the OSC page...

 

Has anyone even heard of such a thing happening?

"If you can dream it... You can do it..."

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yes, I even tried to recreate the "environment" that the user had... Brand new log-in, first time buying a product, return buyer...

 

nothing... I made a few tweaks to both the Authorize.net page and the OSC page...

 

Has anyone even heard of such a thing happening?

 

No. What tweaks did you make? You may want to post your source code.

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I haven't made any code changes, just tweaks to the authorize info, the transaction codes etc...

 

I have recreated the issue making a name "JoeBlow" as the username...

 

when I add myself as a new user, I get a completely different reaction from the code...

 

I can give you the user and pass to see what I'm looking at...

 

Is there a caching issue maybe? It's like the entire table with the authorize.net info vanishes for this user... When you look at the code, the table isn't in there...

 

Any help would be awesome, I'm almost outta hair...

 

Ted

Edited by foops

"If you can dream it... You can do it..."

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