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Can Anyone PLEASE, PLEASE, PLEASE HELP ME


ufodepot

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This is the 3rd time I've posted this. Isn't there anyone out there who can HELP ME!

 

I have a sub-website on GoDaddy and bought their SSL certificate for multiple sites. GoDaddy says the SSL is installed correctly, but when I go to checkout it just reads http:// not https://. Here is what GoDaddy support wrote back to me the following:

 

"We do apologize for any confusion. However, the SSL setup for www.ufoexpo.com is not the issue as testing of your hosted site files on "https://www.ufoexpo.com/catalog/index.php" are resolving without any issues to the 'https' url. As previously stated, you would need to review the coding of your site pages uploaded to be sure that your pages are specifically being redirected to 'https' in the URL path when visiting "www.ufoexpo.com". Testing of "www.ufoexpo.com" by itself appears to only redirect the domain to 'http' based on the coding of your site pages."

 

I am not very experienced with this stuff. I just set up this website the way I did my main website and the SSL works fine on that site. I don't know how to resolve this or what they are telling me to do. Can anyone help me solve this problem. Customers are not buying, I'm sure because the site is not showing as secured.

 

I hope I explained my problem well enough.

 

HELP!!!!!

 

Thank you,

Hope

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Hello Hope,

 

Check your catalog>includes>configure.php and admin>includes>configure.php files to ensure the following is set:

 

define('HTTPS_SERVER', 'https://www.ufoexpo.com');

define('ENABLE_SSL', true);

 

 

I also noticed you have not secured your admin section, you should search the forums for some security tips about that. There are some really good suggestions.

 

Godaddy.com is pretty good with their SSL certs and since the seal on your site verifies you SSL is active, I am sure the problem one of the items mentioned above.

 

Good Luck,

 

 

Chris

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Hello Hope,

 

Check your catalog>includes>configure.php and admin>includes>configure.php files to ensure the following is set:

 

define('HTTPS_SERVER', 'https://www.ufoexpo.com');

define('ENABLE_SSL', true);

 

 

I also noticed you have not secured your admin section, you should search the forums for some security tips about that. There are some really good suggestions.

 

Godaddy.com is pretty good with their SSL certs and since the seal on your site verifies you SSL is active, I am sure the problem one of the items mentioned above.

 

Good Luck,

 

 

Chris

 

 

 

Hello Chris,

Thank you very much. That solved the problem.

Thanks again,

Hope

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You're welcome Hope.

 

Sorry you didn't receive a quicker response, the forum is usually pretty quick to answer questions.

 

 

 

 

 

 

 

 

 

Chris

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