keithmayo Posted November 21, 2008 Share Posted November 21, 2008 Who do we contact to get access to our site...? when we try and log in we get a unable to connect to database server message..!! Link to comment Share on other sites More sharing options...
FIMBLE Posted November 21, 2008 Share Posted November 21, 2008 maybe the SQL server is down, how long this been going on? Otherwise you need to check your admin / includes / configure.php file Nic Sometimes you're the dog and sometimes the lamp post [/url] My Contributions Link to comment Share on other sites More sharing options...
keithmayo Posted November 21, 2008 Author Share Posted November 21, 2008 Thanks for your response....not being the techy that deals with these types of issues...where would one expect to find this file....enter the string...? Link to comment Share on other sites More sharing options...
FIMBLE Posted November 21, 2008 Share Posted November 21, 2008 Thanks for your response....not being the techy that deals with these types of issues...where would one expect to find this file....enter the string...? The configure file you would have to use FTP or your web site control panel. Check the SQL server is not down first, if the store was working then this could be a good place to begin. Either check the server stats on your hosts web sites or mail them Nic Sometimes you're the dog and sometimes the lamp post [/url] My Contributions Link to comment Share on other sites More sharing options...
keithmayo Posted November 21, 2008 Author Share Posted November 21, 2008 Thanks.....I've actioned that.......now waiting for a response......how do you check passwords.. etc on OS..? I cant see any route to request a new password ...? Link to comment Share on other sites More sharing options...
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