tanya555 Posted November 19, 2008 Share Posted November 19, 2008 I have set up my email in my admin setting to my account in googlemail.com as I was unable to set up an email account via outlook. I have set the admin email address to googlemail and email from as the same email address. is this correct? My problem is that I am receiving emails when I send it via contact me on my site but when I try to send an email via my admin to a customer it does not work. Can anyone help? Link to comment Share on other sites More sharing options...
Stevo_Oz Posted December 26, 2008 Share Posted December 26, 2008 I also have the same problem, I can no longer send an email or newsletter to a customer. OSC been working perfectly for over 6 months - the all of a sudden it stopped. I only realised when I received a payment confirmation from PayPal, that a customer had registered, and purchased a product. Have spoken to Telstra Bigpond (my ISP) to see if anything had changed on my account at their end, such as spam filters etc - nothing had changed. When I visit my site from a remote location - and fill out the "Contact Us" form - I do actually receive the email. I have removed all email scanning and spam filtering from McAfee - and still cannot send emails....any ideas where to look next ? Rgs..Peter Link to comment Share on other sites More sharing options...
Guest Posted December 26, 2008 Share Posted December 26, 2008 I also have the same problem, I can no longer send an email or newsletter to a customer. OSC been working perfectly for over 6 months - the all of a sudden it stopped. I only realised when I received a payment confirmation from PayPal, that a customer had registered, and purchased a product. Have spoken to Telstra Bigpond (my ISP) to see if anything had changed on my account at their end, such as spam filters etc - nothing had changed. When I visit my site from a remote location - and fill out the "Contact Us" form - I do actually receive the email. I have removed all email scanning and spam filtering from McAfee - and still cannot send emails....any ideas where to look next ? Rgs..Peter Please do not double post. Check with your webhost to see what they changed. Link to comment Share on other sites More sharing options...
Stevo_Oz Posted December 27, 2008 Share Posted December 27, 2008 Please do not double post. Check with your webhost to see what they changed. As per my initial post - I have spoken to Telstra Bigpond (my ISP) to see if anything had changed on my account at their end, such as spam filters etc - nothing had changed. Link to comment Share on other sites More sharing options...
Guest Posted December 27, 2008 Share Posted December 27, 2008 As per my initial post - I have spoken to Telstra Bigpond (my ISP) to see if anything had changed on my account at their end, such as spam filters etc - nothing had changed. Your ISP is not your webhost. God help you if they were. Link to comment Share on other sites More sharing options...
Stevo_Oz Posted December 29, 2008 Share Posted December 29, 2008 We host our websites on our own server. Again, nothing has changed in the settings. Link to comment Share on other sites More sharing options...
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