boboskin Posted November 19, 2008 Share Posted November 19, 2008 Hi My site uses PayPal for payment and recently we've had a few orders where the customers don't have a billing or shipping address which is causing problems with the calculation of postage. What I'd like to know is how these orders are being created and how to stop them completing the order without entering a valid billing/shipping address. I don't know if I'm correct in assuming this but one of the customers mentioned he didn't have a PayPal account so I wondered if it was because he was paying using a credit card directly in PayPal. We've not had many but it can be a bit awkward telling the customer about this and trying to get them to pay the postage. If anyone has any ideas how to resolve this problem I would be most grateful. Thanks Rob Powered by osCommerce Link to comment Share on other sites More sharing options...
satish Posted November 19, 2008 Share Posted November 19, 2008 Look generally if a customer deletes his address thru my account edit after placing order this might happen. Satish Mantri Ask/Skype for Free osCommerce value addon/SEO suggestion tips for your site. Check My About US For who am I and what My company does. Link to comment Share on other sites More sharing options...
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