Checkout Stuck on Delivery Information Page

[Guest]

Hi, I'm stuck, my site wont let customers checkout, it gets stuck on the delivery information page and won't proceed to payment information. Any suggestions?

[Guest]

Did anyone have a fix for this.. Now my site decided to start doing the same thing... No changes made to the site..

[♥FWR Media]

The question is "does it get stuck?" ( I doubt it ) .. or does it get to checkout payment then redirect back to shipping as certain parameters are not met ( more likely ).

 

In the more likely scenario the following code is redirecting you back ..

 

// if no shipping method has been selected, redirect the customer to the shipping method selection page
 if (!tep_session_is_registered('shipping')) {
   tep_redirect(tep_href_link(FILENAME_CHECKOUT_SHIPPING, '', 'SSL'));
 }

// avoid hack attempts during the checkout procedure by checking the internal cartID
 if (isset($cart->cartID) && tep_session_is_registered('cartID')) {
   if ($cart->cartID != $cartID) {
     tep_redirect(tep_href_link(FILENAME_CHECKOUT_SHIPPING, '', 'SSL'));
   }
 }

 

So you would need to run some debugging code to see where the failure is happening.