dazed-n-confused Posted November 14, 2008 Share Posted November 14, 2008 Any ideas ? I finally received an order, but the only way i found out was that the client called me wondering what the status of their order was... I thought where it said to fill in "send additional order emails to" field, that that would send me some sort of notice when an order was placed.... but i never received anything.... please help ! Link to comment Share on other sites More sharing options...
FIMBLE Posted November 14, 2008 Share Posted November 14, 2008 is the order showing in your admin? Nic Sometimes you're the dog and sometimes the lamp post [/url] My Contributions Link to comment Share on other sites More sharing options...
Guest Posted November 17, 2008 Share Posted November 17, 2008 I am having the same problem... the order does show up in our orders file.. but we are expecting the email and never get it no good I also checked the "send additional order emails to" i don't get it either I hope we can both get some help LeAndra Link to comment Share on other sites More sharing options...
Guest Posted November 17, 2008 Share Posted November 17, 2008 28 ... Get automatic notification if there is an order placed? Log into the admin Go to Configuration > My Store Click on "Send Extra Order Emails To" then the Edit Button Fill in your email address only - do not use the format that is suggested as it does not work The instructions on the setup page say to write it: Name<email@address> this doesn't work just write the email address by itself only works Link to comment Share on other sites More sharing options...
Guest Posted November 18, 2008 Share Posted November 18, 2008 The instructions on the setup page say to write it: Name<email@address> this doesn't work just write the email address by itself only works Of course it works, unless you did something to stuff it up. Link to comment Share on other sites More sharing options...
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