Maximum Shipping Weight

[rybus]

I've recently inherited a heavily customised oscommerce store. I've looked through the oscommerce documentation but it seems that the maximum shipping weight is set up during installation. I've no access to the administration pages (only the customised version which basically allows orders to be processed and new products to be added - no other configuration options are listed). I need to increase the maximum shipping weight - is this stored in the mysql database or in a php file?

 

Please be gentle with me I'm an oscommerce newbie and only just getting to grips with php/mysql. Thanks for any help.

 

Helen

[stragami]

I've recently inherited a heavily customised oscommerce store. I've looked through the oscommerce documentation but it seems that the maximum shipping weight is set up during installation. I've no access to the administration pages (only the customised version which basically allows orders to be processed and new products to be added - no other configuration options are listed). I need to increase the maximum shipping weight - is this stored in the mysql database or in a php file?

 

Please be gentle with me I'm an oscommerce newbie and only just getting to grips with php/mysql. Thanks for any help.

 

Helen

there is no setup for a max shipping weight only im admin area in configuration / shippiung you can setup a max weight for each carton

 

rgds

alfred

[rybus]

there is no setup for a max shipping weight only im admin area in configuration / shippiung you can setup a max weight for each carton

 

rgds

alfred

 

Thanks for the reply. The problem I'm encountering is that each product seems to have a maximum weight which isn't enough to correctly charge the shipping - if I try to change the weight above 999g and save it it just goes back to 999g which suggests that there is a maximum somewhere. Previously they've been able to increase the weight but since it was transferred to a new server this maximum has appeared.

 

Thanks

 

Helen