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Voucher field not being shown in checkout confirmation


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Posted

Using CCGV, the option to enter vouchers is not being displayed in checkout_confirmation.php

 

What do I change, so that I can enter voucher codes as part of the checkout process?

 

Thanks

Posted

Have you switched it on under Modules / Order Totals in admin?

Your online success is Paramount.

Posted
Have you switched it on under Modules / Order Totals in admin?

 

Do you mean as follows?

 

Gift Vouchers

 

Display Total

true

 

If so, this was already set.

Posted

Having been trying to find out how to switch on the Modules / Order Totals in admin, so that voucher codes can be entered in checkout_confirmation.php without any success.

Has anybody managed to do this please?

 

Thanks.

Posted
Having been trying to find out how to switch on the Modules / Order Totals in admin, so that voucher codes can be entered in checkout_confirmation.php without any success.

Has anybody managed to do this please?

 

Thanks.

Which CCGV did you install?

Posted
5.20_1

I have 5.14 whose install insructions say, in part,

 

Explanations of Gift Voucher Configuration Parameters.

To edit configuration parameters click on the edit button in the right hand box of admin->modules->order total->gift voucher

 

The parameters are set as follows.

 

Display Total:

Always leave set to true.

 

Sort Order:

This needs to be set according to how you want tax to be calculated. You will also need to change the sort order of the other order total modules.

I would set the sort order of the order total modules as follows.

 

No tax recalculation required.

 

 

Sub-total - Sort order = 1

Shipping - Sort order = 2

Tax - Sort order = 3

Gift Voucher - Sort order = 9

Discount Coupons - Sort Order =740

Total - Sort Order = 900

 

 

Tax recalculation required

 

Sub-total - Sort order = 1

Shipping - Sort order = 2

Gift Voucher - Sort order = 740

Discount Coupons - Sort Order =760

Tax - Sort order = 800

Total - Sort Order = 900

 

 

Queue Purchases:

When a Gift Voucher is purchased there exists a possibility for fraud. Depending on the payment method, the customer may purchase a Gift Voucher, then by whatever means, cancel their payment. They can then use the Gift Voucher to spend on your store without having paid for it. If you have some payment methods that might make this possible then you should set this option to true.

 

Now when the customer purchases a Gift Voucher it will be logged in a queue. The customer will not be able to use the Gift Voucher until you use the admin option to release it from the queue.

 

If set to false the Gift Voucher will be immediately available to the customer.

Posted

After doing a clean installation of the Voucher software (CCGV5.20_1) and osCommerce_PayPal_IPN_v2.3.4.5, the redeem voucher prompt is displayed on checkout_payment.php.

 

When I select "PayPal (including Credit Cards and Debit Cards)" on checkout_payment.php, the correct discount is shown on the subsequent screen, checkout_confirmation.php.

 

However, when I click on "Confirm order", it goes straight through to checkout_success.php without stopping at Paypal.

 

What do I need to do to be taken to Paypal as part of the transaction?

 

Thanks for any help.

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