Troubleshooting site

hfinch · October 29, 2008

What should you do after you have finished uploading products into categories but it does not show up on the website. What should you do when images will not load on the main site?

Hotclutch · October 29, 2008

What should you do after you have finished uploading products into categories but it does not show up on the website. What should you do when images will not load on the main site?

We need more details to help. Maybe a link to the site so that we can see what's happening.

hfinch · October 29, 2008

We need more details to help. Maybe a link to the site so that we can see what's happening.

http://truckntrailerparts.com/index.php?cP...amp;language=en

Here is the link to the page, when you click on the categories in the left side of the site (Adhesive, Electrical, Electronics, etc.) the items will not pull up on the page. I also was wondering how to get the blank boxes off of the main page.

Hotclutch · October 29, 2008

http://truckntrailerparts.com/index.php?cP...amp;language=en

Here is the link to the page, when you click on the categories in the left side of the site (Adhesive, Electrical, Electronics, etc.) the items will not pull up on the page. I also was wondering how to get the blank boxes off of the main page.

Have you perhaps tried to install a contribution prior to getting these errors? Which one? You possibly have errors in index.php or admin\categories.php

hfinch · October 29, 2008

Have you perhaps tried to install a contribution prior to getting these errors? Which one? You possibly have errors in index.php or admin\categories.php

How do you install a contribution and where can I find index.php or admin\categories.php for errors.

Hotclutch · October 29, 2008

How do you install a contribution and where can I find index.php or admin\categories.php for errors.

Can you copy the contents of your index.php and paste them here

hfinch · October 29, 2008

Can you copy the contents of your index.php and paste them here

Here is the contents of the index.php

<?php

/*

$Id: index.php 1739 2007-12-20 00:52:16Z hpdl $

osCommerce, Open Source E-Commerce Solutions

http://www.oscommerce.com

Released under the GNU General Public License

*/

define('TEXT_MAIN', 'This is a default setup of osCommerce Online Merchant. Products shown are for demonstrational purposes. Any products purchased will not be delivered nor will the customer be billed. Any information seen on these products is to be treated as fictional. <table border="0" width="100%" cellspacing="5" cellpadding="2"><tr><td class="main" valign="top">' . tep_image(DIR_WS_IMAGES . 'default/1.gif') . '</td><td class="main" valign="top">Error Messages If there are any error or warning messages shown above, please correct them first before proceeding. Error messages are displayed at the very top of the page with a complete background color. Several checks are performed to ensure a healthy setup of your online store - these checks can be disabled by editing the appropriate parameters at the bottom of the includes/application_top.php file.</td></tr><td class="main" valign="top">' . tep_image(DIR_WS_IMAGES . 'default/2.gif') . '</td><td class="main" valign="top">Editing Page Texts The text shown here can be modified in the following file, on each language basis: [path to catalog]/includes/languages/' . $language . '/' . FILENAME_DEFAULT . ' That file can be edited manually, or via the Administration Tool with the Languages->' . ucfirst($language) . '->Define or Tools->File Manager modules. The text is set in the following manner: define(\'TEXT_MAIN\', \'This is a default setup of the osCommerce project...\'); The text highlighted in green may be modified - it is important to keep the define() of the TEXT_MAIN keyword. To remove the text for TEXT_MAIN completely, the following example is used where only two single quote characters exist: define(\'TEXT_MAIN\', \'\'); More information concerning the PHP define() function can be read <a href="http://www.php.net/define" target="_blank">here</a>.</td></tr><tr><td class="main" valign="top">' . tep_image(DIR_WS_IMAGES . 'default/3.gif') . '</td><td class="main" valign="top">Online Documentation Online documentation can be read at the <a href="http://www.oscommerce.info" target="_blank">osCommerce Knowledge Base</a> site. Support is available at the <a href="http://www.oscommerce.com/support" target="_blank">osCommerce Support Site</a>.</td></tr></table> If you wish to download the solution powering this shop, or if you wish to contribute to the osCommerce project, please visit the <a href="http://www.oscommerce.com" target="_blank">support site of osCommerce</a>. This shop is running on ' . PROJECT_VERSION . '.');

define('TABLE_HEADING_NEW_PRODUCTS', 'New Products For %s');

define('TABLE_HEADING_UPCOMING_PRODUCTS', 'Upcoming Products');

define('TABLE_HEADING_DATE_EXPECTED', 'Date Expected');

if ( ($category_depth == 'products') || (isset($HTTP_GET_VARS['manufacturers_id'])) ) {

define('HEADING_TITLE', 'Let\'s See What We Have Here');

define('TABLE_HEADING_IMAGE', '');

define('TABLE_HEADING_MODEL', 'Model');

define('TABLE_HEADING_PRODUCTS', 'Product Name');

define('TABLE_HEADING_MANUFACTURER', 'Manufacturer');

define('TABLE_HEADING_QUANTITY', 'Quantity');

define('TABLE_HEADING_PRICE', 'Price');

define('TABLE_HEADING_WEIGHT', 'Weight');

define('TABLE_HEADING_BUY_NOW', 'Buy Now');

define('TEXT_NO_PRODUCTS', 'There are no products to list in this category.');

define('TEXT_NO_PRODUCTS2', 'There is no product available from this manufacturer.');

define('TEXT_NUMBER_OF_PRODUCTS', 'Number of Products: ');

define('TEXT_SHOW', 'Show:');

define('TEXT_BUY', 'Buy 1 \'');

define('TEXT_NOW', '\' now');

define('TEXT_ALL_CATEGORIES', 'All Categories');

define('TEXT_ALL_MANUFACTURERS', 'All Manufacturers');

} elseif ($category_depth == 'top') {

define('HEADING_TITLE', 'What\'s New Here?');

} elseif ($category_depth == 'nested') {

define('HEADING_TITLE', 'Categories');

}

?>

Hotclutch · October 29, 2008

Hi

Sorry, can you post index.php in the root of your directory. This one is includes\languages\english\index.php

hfinch · October 29, 2008

Hi

Sorry, can you post index.php in the root of your directory. This one is includes\languages\english\index.php

Okay, Is this what you need...

Module Directory: /home1/truckntr/public_html/includes/modules/payment/

hfinch · October 29, 2008

Okay, Is this what you need...

Module Directory: /home1/truckntr/public_html/includes/modules/payment/

or this... I found under the file manager

<?php

/*

$Id: index.php 1739 2007-12-20 00:52:16Z hpdl $

osCommerce, Open Source E-Commerce Solutions

http://www.oscommerce.com

Released under the GNU General Public License

*/

define('TEXT_MAIN', 'This is a default setup of osCommerce Online Merchant. Products shown are for demonstrational purposes. Any products purchased will not be delivered nor will the customer be billed. Any information seen on these products is to be treated as fictional. <table border="0" width="100%" cellspacing="5" cellpadding="2"><tr><td class="main" valign="top">' . tep_image(DIR_WS_IMAGES . 'default/1.gif') . '</td><td class="main" valign="top">Error Messages If there are any error or warning messages shown above, please correct them first before proceeding. Error messages are displayed at the very top of the page with a complete background color. Several checks are performed to ensure a healthy setup of your online store - these checks can be disabled by editing the appropriate parameters at the bottom of the includes/application_top.php file.</td></tr><td class="main" valign="top">' . tep_image(DIR_WS_IMAGES . 'default/2.gif') . '</td><td class="main" valign="top">Editing Page Texts The text shown here can be modified in the following file, on each language basis: [path to catalog]/includes/languages/' . $language . '/' . FILENAME_DEFAULT . ' That file can be edited manually, or via the Administration Tool with the Languages->' . ucfirst($language) . '->Define or Tools->File Manager modules. The text is set in the following manner: define(\'TEXT_MAIN\', \'This is a default setup of the osCommerce project...\'); The text highlighted in green may be modified - it is important to keep the define() of the TEXT_MAIN keyword. To remove the text for TEXT_MAIN completely, the following example is used where only two single quote characters exist: define(\'TEXT_MAIN\', \'\'); More information concerning the PHP define() function can be read <a href="http://www.php.net/define" target="_blank">here</a>.</td></tr><tr><td class="main" valign="top">' . tep_image(DIR_WS_IMAGES . 'default/3.gif') . '</td><td class="main" valign="top">Online Documentation Online documentation can be read at the <a href="http://www.oscommerce.info" target="_blank">osCommerce Knowledge Base</a> site. Support is available at the <a href="http://www.oscommerce.com/support" target="_blank">osCommerce Support Site</a>.</td></tr></table> If you wish to download the solution powering this shop, or if you wish to contribute to the osCommerce project, please visit the <a href="http://www.oscommerce.com" target="_blank">support site of osCommerce</a>. This shop is running on ' . PROJECT_VERSION . '.');

define('TABLE_HEADING_NEW_PRODUCTS', 'New Products For %s');

define('TABLE_HEADING_UPCOMING_PRODUCTS', 'Upcoming Products');

define('TABLE_HEADING_DATE_EXPECTED', 'Date Expected');

if ( ($category_depth == 'products') || (isset($HTTP_GET_VARS['manufacturers_id'])) ) {

define('HEADING_TITLE', 'Let\'s See What We Have Here');

define('TABLE_HEADING_IMAGE', '');

define('TABLE_HEADING_MODEL', 'Model');

define('TABLE_HEADING_PRODUCTS', 'Product Name');

define('TABLE_HEADING_MANUFACTURER', 'Manufacturer');

define('TABLE_HEADING_QUANTITY', 'Quantity');

define('TABLE_HEADING_PRICE', 'Price');

define('TABLE_HEADING_WEIGHT', 'Weight');

define('TABLE_HEADING_BUY_NOW', 'Buy Now');

define('TEXT_NO_PRODUCTS', 'There are no products to list in this category.');

define('TEXT_NO_PRODUCTS2', 'There is no product available from this manufacturer.');

define('TEXT_NUMBER_OF_PRODUCTS', 'Number of Products: ');

define('TEXT_SHOW', 'Show:');

define('TEXT_BUY', 'Buy 1 \'');

define('TEXT_NOW', '\' now');

define('TEXT_ALL_CATEGORIES', 'All Categories');

define('TEXT_ALL_MANUFACTURERS', 'All Manufacturers');

} elseif ($category_depth == 'top') {

define('HEADING_TITLE', 'What\'s New Here?');

} elseif ($category_depth == 'nested') {

define('HEADING_TITLE', 'Categories');

}

?>

Hotclutch · October 29, 2008

:) Nope.

There are two index.php files in the Oscommerce package. Just have a look in the default oscommerce package you have on your PC. The one is located in Catalog\index.php and the other one is located in Catalog\includes\languages\english\index.php.

On your FTP server look in the public_html directory for index.php. Download that and copy and paste the contents here.

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