Jump to content
  • Checkout
  • Login
  • Get in touch


The e-commerce.

"MY Account" and Checkout stopped working -


Recommended Posts

Our website has been up for the past 6 months, with no issues. Today I had a customer call saying they couldn't create a new account. When I went onto the site, I realized they were correct, but we are not sure when it stopped working. We did have google checkout activated and it works, but nothing else. If I go into my catalog admin - the bottom left hand corner does say "You are protected by a unknown secure SSL connection" Ironically we purchased a certificate from Network Solutions but didn't install it yet. Now I want to verify the "MY ACCOUNT" and "CHECKOUT" work before going any further.


If I look at my configure.php I have the following (FOR SECURITY REASONS I"VE X'D out the SERVERNAME")

define('HTTP_SERVER', 'https://xxxxx.xxxxx.xx/solarsunglasses.net');

define('HTTP_CATALOG_SERVER', 'http://solarsunglasses.net');

define('HTTPS_CATALOG_SERVER', 'https://xxxx.xxxxxx.com/solarsunglasses.net');

define('ENABLE_SSL_CATALOG', 'true')


You can go to solarsunglass.net and select either My Account or checkout and see it comes up blank



Any ideas on what setting was changed or why this would just start happening?

Link to comment
Share on other sites

A few things I would lokk at.


1. Your installation of your meta tags contrib. Looking at your source code you have <html><head>some meta tags here</head><!doctype><html><head>some more meta tags</head>. You should have only one <!doctype><html><head></head>. Not sure if that is your problem.


2. Check in catalog/includes/header.php. Look for the links Home, New Producrs, Checkout ect. Make sure they are using the tep_href function.


3. If it still isn't working check your checkout_shipping.php page. If not logged in that should redirect to the login page.

Link to comment
Share on other sites


This topic is now archived and is closed to further replies.

  • Create New...