Digital Downloads

[aerosmith]

I have digital downloads on my site, The folder are chmod 777,

Enable download set to true,

 

Product Attribute has the file selected,

Yet no product is available after the transaction

I can see the files are all in the download directory

 

Anyone know what i might be missing?

Thanks,

[Megalithic1]

I have digital downloads on my site, The folder are chmod 777,

Enable download set to true,

 

Product Attribute has the file selected,

Yet no product is available after the transaction

I can see the files are all in the download directory

 

Anyone know what i might be missing?

Thanks,

Could be your php.ini file has downloads disabled, if you have php.ini access check for that, else you'll need to edit the .htaccess file in the root folder of your site.

[aerosmith]

Could be your php.ini file has downloads disabled, if you have php.ini access check for that, else you'll need to edit the .htaccess file in the root folder of your site.

 

Would that prevent the link from appearing? Im not seeing a link when a purchase is completed

[aerosmith]

Would that prevent the link from appearing? Im not seeing a link when a purchase is completed

 

 

Anyone know why a link would not show up on the confirmation page or email that the customer would receive to download the product?

[lindsayanng]

you might not have "released" the downloads.. check the setting for downlaods in the admin section of your site..

[Guest]

hello,

 

I have the same problem.

 

Everything is set right into the admin section, but after the process is completen, NO download link.

I'm using a template for OSC 2.2 rc1. maybe this gives the problem?

 

I also setup a different shop last week, and there I do gat a download link.

But this link is 'created' specially by OSC I guess. It's like http://www.dutch-agency.nl/shop/download.php/order=14&id=..

In the browser this looks like http://www.dutch-agency.nl/shop/pub/.hzqscbbjuwznhhwk/01.mp3

I guess it should be that OSC creates this 'coded' folder but it doesn't work. The pub/ folder stays empty.

Rights on this folder is 777 On the download folder it's 755. The 01.mp3 file exists in the download/ folder.

When I try to download directely, I have to give a username and password.

Very strange.

 

Is there anyone who recognises this and have some help?

[bkellum]

hello,

 

I have the same problem.

 

Everything is set right into the admin section, but after the process is completen, NO download link.

I'm using a template for OSC 2.2 rc1. maybe this gives the problem?

 

I also setup a different shop last week, and there I do gat a download link.

But this link is 'created' specially by OSC I guess. It's like http://www.dutch-agency.nl/shop/download.php/order=14&id=..

In the browser this looks like http://www.dutch-agency.nl/shop/pub/.hzqscbbjuwznhhwk/01.mp3

I guess it should be that OSC creates this 'coded' folder but it doesn't work. The pub/ folder stays empty.

Rights on this folder is 777 On the download folder it's 755. The 01.mp3 file exists in the download/ folder.

When I try to download directely, I have to give a username and password.

Very strange.

 

Is there anyone who recognises this and have some help?

 

View the following step by step to be sure you haven't missed anything:

 

http://www.oscommerce.com/forums/index.php?showtopic=236224

[♥14steve14]

Is your MP3 in a zip file

[XxWickedxX]

Make sure you have your order statuses updated.

 

Go To Localization/Orders Status in the Admin panel. You will see something like Pending, Processing, and Delivered. Then you will see green check marks and red "x" marks in a column called "Download Status". Typically you need to have the delivered status marked with "green checkmark" and the Pending and Processing marked with a "red x". Heres why. You do not want to have someone be able to download the product until it reaches a delivered status. That means they have paid and the order recorded in the DB. The public status marks just means that status is viewable to the public. You could only use 2 statuses if you wanted and cut out Processing. I use all 3.

 

Now you need to make your payment module you are using reflect what you've just done. So for example in Paypal Website Payments Standard Module you will see "Set Preparing Order Status". You should set that to Pending or Processing depending on what statuses you are using. If you using all 3 like me then just set to Pending. Again this keeps your product from being download able if payment was not completed. Then you will see "Set PayPal Acknowledged Order Status". You need to set this to the status you put the green check mark by such as "Delivered".

 

You should be good to go now if that is your problem. Otherwise its hard to tell exactly what it going on especially if you are using a template set up. If this does not work then continue the search or post back here. Hey even if it works post back here..

 

Hope this helps someone.

[XxWickedxX]

hello,

 

I have the same problem.

 

Everything is set right into the admin section, but after the process is completen, NO download link.

I'm using a template for OSC 2.2 rc1. maybe this gives the problem?

 

I also setup a different shop last week, and there I do gat a download link.

But this link is 'created' specially by OSC I guess. It's like http://www.dutch-agency.nl/shop/download.php/order=14&id=..

In the browser this looks like http://www.dutch-agency.nl/shop/pub/.hzqscbbjuwznhhwk/01.mp3

I guess it should be that OSC creates this 'coded' folder but it doesn't work. The pub/ folder stays empty.

Rights on this folder is 777 On the download folder it's 755. The 01.mp3 file exists in the download/ folder.

When I try to download directely, I have to give a username and password.

Very strange.

 

Is there anyone who recognises this and have some help?

 

You have to give an username and password when trying to go to the /download/folder/file.mp3 because the "download" directory is protected with an .htaccess file which keeps people from stealing your downloads unless they have completed the check out procedure.. Also if you are storing a file in a folder a directory deeper than your download folder you need to make sure when typing in your file name in product attributes that you /add-the-folder/file.mp3 or it will not find it. If you just type in the file name it will only look in the download folder itself and no deeper. As well the pub folder is supposed to stay empty under default operation.