Some questions for the good people on the forum

monster061 · October 13, 2008

Hi all!

My site is located at Futomart and I have several problems. After working for a while with the store things started changing and I dont know why.

When you click on a product at my store and try to Ask A Question after filling everything and clicking send the whole website appears in the Ask A Question box.... very strange. I tried uploading all files again but it seemed not to be working.

Another strange thing happens when you click on the reviews and after filling everything out, again something appears as a pull down menu and the review is not sent.

Both reviews and asking questions from my customers are not actually sent....

So PLEASE, if someone can help me out I will be more than grateful

THANKS IN ADVANCE !!!

(at least give me some hints where to begin changing things that will eventually fix the problems)

lindsayanng · October 13, 2008

did you somehow disable view source?? i was trying to view the source to get a handle on what was going on, but i could not.

Also, the ASK A QUESTION is not a stock oscommerce feature, which means no one really knows what the code for that looks like. you should post the code for that section of y our site and work on one thing at a time.

monster061 · October 13, 2008

did you somehow disable view source?? i was trying to view the source to get a handle on what was going on, but i could not.

Also, the ASK A QUESTION is not a stock oscommerce feature, which means no one really knows what the code for that looks like. you should post the code for that section of y our site and work on one thing at a time.

I haven't disabled anyting for the store, not a thing.

About the ASK A QUESTION, there are many files linked to this feature and I dont know which one should I post....

There are:

Catalog/ask_a_question.php

Catalog/ask_a_question2.php

Catalog/popup_image.php

Catalog/product_info.php

Catalog/scr.php

Catalog/scr.css

5 files in the admin area

6 files in the includes area

lindsayanng · October 13, 2008

well, i would start looking for the file that has the submit feature.. probably _question2.php or _question

I didnt even SEE a popup_image when i asked a question...

dont post any from the admin.. i dont think that is where the issue is.. yet

was this pre-installed on your template?

monster061 · October 13, 2008

well, i would start looking for the file that has the submit feature.. probably _question2.php or _question

I didnt even SEE a popup_image when i asked a question...

dont post any from the admin.. i dont think that is where the issue is.. yet

was this pre-installed on your template?

No I installed it by myself. No idea.... Why is the whole site showing up in the box I have no idea.... Here we go again....

lindsayanng · October 13, 2008

which ask a question contribution did you use?? or did you coed it entirely by yourself

monster061 · October 13, 2008

The table_background_man_on_board needs to appear after sending the message. I will search through all files that contain it and maybe I will findout something valuable

monster061 · October 13, 2008

which ask a question contribution did you use?? or did you coed it entirely by yourself

I used Product Tabs 2.2 or 2.1

lindsayanng · October 13, 2008

are you just going to talk to yourself and ignore my comments and questions?

monster061 · October 13, 2008

are you just going to talk to yourself and ignore my comments and questions?

I answered your previous question, read little bit.

monster061 · October 13, 2008

Here is the source of the page if it might help.

<!doctype html public "-//W3C//DTD HTML 4.01 Transitional//EN">

<head>

<title>Welcome to Futomart. Buy FlyJumper Jumping Stilts Here!</title>

function popupWindow(url) {

window.open(url,'popupWindow','toolbar=no,location=no,directories=no,status=no,menubar=no,scrollbars=no,res

izable=yes,copyhistory=no,width=100,height=100,screenX=150,screenY=150,top=150,le

ft=150')

}

//--></script>

window.onload=function(){

initTabs();

}

</script>

</head>

<!-- -----------------------------------------

<table cellspacing=0 cellpadding=0 width=187 align=center bgcolor=#ffffff> <form name="manufacturers" action="http://www.futomart.com/index.php" method="get"><tr><td height=16 bgcolor=#628AB3 class=ch colspan=2> <font color=#ffffff>Select manufacturer</font></td></tr>

<select name="manufacturers_id" onChange="this.form.submit();" size="1" class=go><option value="10">Futomart</option></select> </td><td> <input type=image src=images/m16.gif width=27 height=18></td></tr>

</form>

</table>

-------------------------------------- -->

</tr>

<tr><td class=ml colspan=2><font color=#ffffff>Search:</a></td></tr>

<a href=http://www.futomart.com/advanced_search.php class=ml2>Advanced search</a></td><td width=25></td></tr>

</form>

</table>

</td>

</tr>

</table>

</tr>

</tr><tr><td height=3></td></tr>

<tr><td><img src=images/m18.gif width=3 height=5 align=absmiddle> <a class=ml3 href=http://www.futomart.com/flyjumpermseries-c-29.html>FlyJumper® M-Series</a></td></tr><tr><td height=3></td></tr><tr><td><img src=images/m19.gif width=154 height=1></td></tr><tr><td height=3></td></tr><tr><td><img src=images/m18.gif width=3 height=5 align=absmiddle> <a class=ml3 href=http://www.futomart.com/flyjumperkidsmodel-c-52.html>FlyJumper® Kids Model</a></td></tr><tr><td height=3></td></tr><tr><td><img src=images/m19.gif width=154 height=1></td></tr><tr><td height=3></td></tr><tr><td><img src=images/m18.gif width=3 height=5 align=absmiddle> <a class=ml3 href=http://www.futomart.com/spareparts-c-53.html>Spare Parts</a></td></tr><tr><td height=3></td></tr><tr><td><img src=images/m19.gif width=154 height=1></td></tr><tr><td height=3></td></tr><tr><td><img src=images/m18.gif width=3 height=5 align=absmiddle> <a class=ml3 href=http://www.futomart.com/safetygear-c-35.html>Safety Gear</a></td></tr><tr><td height=3></td></tr><tr><td><img src=images/m19.gif width=154 height=1></td></tr><tr><td height=3></td></tr><tr><td><img src=images/m18.gif width=3 height=5 align=absmiddle> <a class=ml3 href=http://www.futomart.com/outdoorproducts-c-56.html>Outdoor Products</a></td></tr><tr><td height=3></td></tr><tr><td><img src=images/m19.gif width=154 height=1></td></tr><tr><td height=3></td></tr><tr><td><img src=images/m18.gif width=3 height=5 align=absmiddle> <a class=ml3 href=http://www.futomart.com/electronics-c-57.html>Electronics</a></td></tr><tr><td height=3></td></tr><tr><td><img src=images/m19.gif width=154 height=1></td></tr><tr><td height=3></td></tr><tr><td><img src=images/m18.gif width=3 height=5 align=absmiddle> <a class=ml3 href=http://www.futomart.com/waterproducts-c-58.html>Water Products</a></td></tr><tr><td height=3></td></tr> <tr><td height=6></td></tr>

</table>

</td>

</tr>

</table>

<p>

src="

type="application/x-shockwave-flash" width="200" height="200"></embed></object>

<tr>

<tr>

</tr>

<tr>

<td width="45"><a href="http://www.futomart.com/shopping_cart.php"><img'>http://www.futomart.com/shopping_cart.php"><img src="images/m08.gif" alt="s" width="40" height="40" border="0" /></a></td>

Shopping <br />

Cart </div></td>

</tr>

<tr>

</tr>

<tr>

You have </strong><a href="http://www.futomart.com/shopping_cart.php" class="ml1">

0 item(s) </a> <strong>

in your cart <br />

Sub Total: <span class=currency_symbol></span>0.00<span class=currency_symbol>EUR</span> </strong></td>

</tr>

<tr>

</tr>

</table></td>

</tr>

<tr>

<tr>

Choose your language: </div>

</a></td>

</tr>

<tr>

</tr>

<tr>

</tr>

<tr>

</tr>

<tr>

</tr>

<tr>

</tr>

<tr>

<td class="ml" style="font-size:10px; padding-bottom:3px">Currencies: </a></td>

</tr>

<tr>

<td><form name="currencies" action="http://www.futomart.com/product_info.php" method="get"><select name="currency" onChange="this.form.submit();" style="width:130px " ><option value="USD">US Dollar</option><option value="EUR" SELECTED>Euro</option><option value="MKD">Macedonian Denar</option><option value="RSD">Serbian Dinar</option><option value="GBP">British Pound</option><option value="HRK">Croatian Kuna</option></select><input type="hidden" name="products_id" value="66"></form> </td>

</tr>

</table></td>

</tr>

<tr>

<tr>

</tr>

<tr>

Customer login </a><a style="font-size:10px" href="http://www.futomart.com/specials.php" class="ml"></a><br />

</div></td>

</tr>

<tr>

Search </a><br />

</div></td>

</tr>

<tr>

Contact us </a><br />

</div></td>

</tr>

<tr>

Create an account </a><br />

</div></td>

</tr>

<tr>

Discounts </a><br />

</div></td>

</tr>

<tr>

Links </a><br />

<br />

</div></td>

</tr>

</table></td>

</tr>

</tr>

</tr>

</tr>

</tr>

</table>

</td>

<tr>

</table>

<tr>

//Product Tabs 2.0 Start

//BOF UltraPics

//BOF Original

/*

document.write('<a href="java script:popupWindow(\'http://www.futomart.com/spongeholder-pi-66.html\')"><img src="images/30.jpg" border="0" alt="Sponge holder" title=" Sponge holder " width="150" height="192" hspace="5" vspace="5"><br>Click to enlarge</a>');

*/

//EOF Original

document.write('<a href="java script:popupWindow(\'http://www.futomart.com/spongeholder-pi-66.html?image=0\')"><img src="images/30.jpg" border="0" alt="Sponge holder" title=" Sponge holder " width="200" height="200" hspace="5" vspace="5"><br><img src="includes/languages/english/images/buttons/image_enlarge.gif" border="0" alt="Click to enlarge" title=" Click to enlarge " width="65" height="18"></a>');

//EOF UltraPics

//Product Tabs 2.0 End

//--></script>

<!--

<a href="http://www.futomart.com/images/30.jpg" target="_blank"><img src="images/30.jpg" border="0" alt="Sponge holder" title=" Sponge holder " width="150" height="192" hspace="5" vspace="5"><br>Click to enlarge</a>-->

</noscript>

</td>

</tr>

</table>

</td>

</tr>

<tr><td colspan=2><b>Product's Model: </b><span class="sc2">

Sponge holder </span></td>

</tr>

<tr>

</tr>

<tr><td class=sc2><p>Price: <font color=#FF0000><span class=currency_symbol></span>9.00<span class=currency_symbol>EUR</span></font>

</p></td>

</tr>

</table>

</td></tr>

<tr><td colspan=3 class=sc1><img src=images/m27.gif width=4 height=7> ITEM DESCRIPTION</td></tr>

<tr>

<td>

@import "scr.css";

</style>

</head>

<body>

</script>

<tr>

<td>

</td>

</tr>

<!-- <tr>

</tr>

<tr>

<td>

</td>

</tr>

-->

<tr>

</tr>

<tr>

<td>

<tr>

<td>

<li><a href="#DESC">Simple</a></li>

<li><a href="#ASKAQUESTION">Ask a question</a></li>

</ul>

</td>

</tr>

</table>

</td>

</tr>

<tr>

</tr>

<tr>

<td>

<div style="font-size: 12px;font-weight: bold;

border-bottom: 1px dashed #999999;">

Product Details </div>

<br>

</div>

<div style="font-size: 12px;font-weight: bold;

border-bottom: 1px dashed #999999;">

Ask a question </div>

<br>

<html>

<body>

</iframe>

</body>

</html>

</div>

</td>

</tr>

</table>

</body></td></tr></table>

</td>

</tr>

<tr>

</tr>

<tr>

<td>

<tr>

<td width="100%" height="14" class="infoBoxHeading">Reviews</td>

</tr>

</table>

<tr>

<tr>

</tr>

<tr>

<td class="boxText"><table border="0" cellspacing="0" cellpadding="2"><tr><td class="infoBoxContents"><a href="http://www.futomart.com/product_reviews_write.php?products_id=66"><img src="images/box_write_review.gif" border="0" alt="Write Review" title=" Write Review " width="50" height="50"></a></td><td class="infoBoxContents"><a href="http://www.futomart.com/product_reviews_write.php?products_id=66">We appretiate you opinion. Write a review on this product!</a></td></tr></table></td>

</tr>

<tr>

</tr>

</table>

</td>

</tr>

</table>

</td>

</tr>

<!--

<tr>

<tr>

</tr>

</table></td>

</tr>

</table></td>

</tr>

<tr>

</tr>

<tr>

<td>

</td></tr>

</table>

</form></td>

</tr>

</table>

</td></tr>

</table>

<br>

</td><td width=1000000 align=left>

<p>

<a href="shipping.php">Payment and Shipping</a> |

<a href="privacy.php">Terms and Conditions</a> |

<a href="contact_us.php">Contact Us</a></p>

<p><strong>Pay at Futomart through:</strong> <br>

<br>

</div></td></tr>

</table>

</td></tr>

</table>

</script>

_uacct = "UA-3634077-1";

urchinTracker();

</script>

</body>

</html>

monster061 · October 13, 2008

I FIXED IT!!! I FIXED IT!!! I FIXED IT!!! I FIXED IT!!! I FIXED IT!!! I FIXED IT!!! I FIXED IT!!! I FIXED IT!!! I FIXED IT!!! I FIXED IT!!! I FIXED IT!!! I FIXED IT!!! I FIXED IT!!! I FIXED IT!!! I FIXED IT!!! I FIXED IT!!! I FIXED IT!!!

With one simple true-false thing everything went back to normal !!! It was in the ask_a_question.php file located in catalog.

Excellent, thanks pal !

lindsayanng · October 13, 2008

just an FYI when you post code you should wrap it in code tags because it makes it impossible to read

monster061 · October 13, 2008

Now another thing. Can you help me out with the reviews?

I really have no idea whats going on there....

You can login with this:

Username: [email protected]

Password: 12345678

Thanks in advance

lindsayanng · October 13, 2008

well, the ALL PRODUCT drop down SHOULD give the customer the ability to read all the product reviews after they enter theirs but since NONE of them are getting recorded to the DB, nothing actually shows up.

Why dont you compare your write_review.php file with a stock write_review.php fike?

monster061 · October 13, 2008

Ok I will search there and try to find some differences.

monster061 · October 13, 2008

You think of product_reviews_write.php ?? Located at catalog ?

monster061 · October 13, 2008

I put all default files and now the drop-down vanished but the reviews are not placed.....

monster061 · October 13, 2008

Should I just put a new contribution (if you know a good one) and fix this. Anyhow I didn't like the way they were put, I want all reviews to be shown at the products page

lindsayanng · October 13, 2008

i'm sorry.. i'm not sure what is going on./

monster061 · October 13, 2008

Try to write a review and you will see that nothing is showing up. It seems the site is not registering the reviews anywhere

Some questions for the good people on the forum

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