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status not changing IPN


jaimeweb

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Posted

Hi, My site is not yet up and running as im having a few problems. But i have made purchases myself to test everything is working ok. I have installed Paypal IPN today and for some reason when i buy something the satus in my control panel does not change. I recieve funds and paypal go's through fine. But nothing updates the status. Why is this?

Posted
Yes if you click the button that says return

 

 

The Paypal IPN should return you to the store after 10 seconds.

 

To make sure this happens log into your paypal account

go to profile, then web payments,

Auto return set to on, and in the return URL set it as yourwebsite.com/checkout-success.php

Sometimes you're the dog and sometimes the lamp post

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My Contributions

Posted

Yes but many people will not wait for 10 seconds and may just click close...

I dont understand why its not changing the order status from Preparing [PayPal IPN] to Processing. It dosnt seem to know they have paid. Also the stock level is not going down...

Posted

if they do not come back then it will not update the order, you need to do this ia admin.

You could add a note on your checkout system to inform your customer they need to return to your site to complete once they have paid

Sometimes you're the dog and sometimes the lamp post

[/url]

My Contributions

Posted

The thing is when i have purchased my own item when testing i did return to my site, but it still didnt update...

Posted

I have done this in my paypal account to see if it works. I clicked save and it gave me a message:

 

You have successfully saved your preferences. Please use the following identity token when setting up Payment Data Transfer on your website. #######################

 

Where do i put that code on my PayPal IPN installation? Or do i not need it?

Posted

.With IPN You need to set in Your paypal profile

 

1)Auto return to on.

 

2)IPN to on

 

Now make sure that IPNs are being recd(place a code that writes to file).

 

Also make sure that the order status on IPN changes to a higher level on payment receipt(set thru admin).

 

Satish

Ask/Skype for Free osCommerce value addon/SEO suggestion tips for your site.

 

Check My About US For who am I and what My company does.

Posted

Hi yes i have just done that in my paypal account can you explain a bit more about...

 

Now make sure that IPNs are being recd(place a code that writes to file).

 

Also make sure that the order status on IPN changes to a higher level on payment receipt(set thru admin).

 

 

 

and also what do i do with this code paypal have gave me?

Posted

Hi im still having this problem. I tried again today....sometimes it works and sometimes it dosent. I do the same thing every time and always click the button saying "complete order and return to site"....anyone help?

Posted

With Paypal IPN in place even if You are not returning from paypal site(return should be without a click if auto return is switched on which shouldbe) then to You will receive paypal IPN and the IPN code will ahndle and update the order status.

 

As I stated You need to make sure IPN are coming.

 

If You are sure that first step is happening but still update not happening then You will have to analyse as the code has some cheks to filter hacks and on times a value different of .2 can be considered as a bug and no order update will happen.

 

Satish

Ask/Skype for Free osCommerce value addon/SEO suggestion tips for your site.

 

Check My About US For who am I and what My company does.

Posted

Hi Satish, thanks for your reply.

 

My Paypal web payments are setup as:

 

Auto Return for Website Payments = on

Return URL = www.mysite.com/store/checkout_success.php

Payment Data Transfer (optional)= on (there is a Identity Token code that paypal gives me, im not sure what to do with this???)

Encrypted Website Payments = off

PayPal Account Optional = on

Contact Telephone Number = off

PayPal Express Checkout Settings = no

 

 

 

It seems strange ive done a test myself 3 times now and it only worked fine the first time....i didnt change anything either :S.

 

And no, i dont get redirected automatically...it says at the end of paypal sumthing like "click here to complete your order and return"...

 

thanks

Posted

Did You check By writing a code that will write to a file what all was posted by IPN.

 

 

Satish

Ask/Skype for Free osCommerce value addon/SEO suggestion tips for your site.

 

Check My About US For who am I and what My company does.

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