ampfrog Posted October 13, 2008 Share Posted October 13, 2008 I received my first order, paid for through Paypal... though under Customers > Orders, nothing appears. I received the payment and Paypal notice fine. I also have tested payments by check, and that worked sucessfully, showing under Orders. Any suggestions on what is wrong / how to fix? Is their a way to see what my customer ordered without contacting them? Thanks for any help. Link to comment Share on other sites More sharing options...
robkelley Posted October 13, 2008 Share Posted October 13, 2008 I have the same problem. Sometimes it works and sometimes there is no record of what has been ordered or email, just a Paypal payment. Link to comment Share on other sites More sharing options...
amcho Posted October 13, 2008 Share Posted October 13, 2008 I had a similar problem before installing paypal ipn, I think this is caused by the shopper making payment at paypal but then not returning to your shop. I think there are a number of contributions that deal with this problem some by storing your cart contents before making the payment, others by allowing you to see abandoned baskets. I have used the contribution by Author : Antonio Ibarrola http://addons.oscommerce.com/info/6026 Another contributions that may be of interest: www.oscommerce.com/community/contributions,5219 for more do a google search for oscommerce abandoned baskets Link to comment Share on other sites More sharing options...
amcho Posted October 13, 2008 Share Posted October 13, 2008 Just had the problem myself again on a worldpay payment; payment in worldpay but no order details in the shop: I used the basket contribution by Antonio Ibarrola mentioned above http://addons.oscommerce.com/info/5219 to find the lost order details and 'check them out' as a cheque payment then changed the status to payment received - that created three emails to the customer (not good and confusing) I am now off to look at Customer Basket (Review, delete, update, checkout) http://addons.oscommerce.com/info/6026 Link to comment Share on other sites More sharing options...
satish Posted October 13, 2008 Share Posted October 13, 2008 Use Paypal module that uses IPN. Paypal IPN or website ... Paypal standard (that comes with RC2). Satish Ask/Skype for Free osCommerce value addon/SEO suggestion tips for your site. Check My About US For who am I and what My company does. Link to comment Share on other sites More sharing options...
cloureiro Posted October 14, 2008 Share Posted October 14, 2008 Use Paypal module that uses IPN. Paypal IPN or website ... Paypal standard (that comes with RC2). Satish What are the difference between Paypal standart and "PayPal Website Payments Standard"? Thanks, Link to comment Share on other sites More sharing options...
lindsayanng Posted October 14, 2008 Share Posted October 14, 2008 Mayb read the descriptions on both of them in addons.oscommerce.com I THINKthat one of them automatically sends the customer BACK to the website after they had paid A great place for newbies to start Road Map to oscommerce File Structure DO NOT PM ME FOR HELP. My time is valuable, unless i ask you to PM me, please dont. You will get better help if you post publicly. I am not as good at this as you think anyways! HOWEVER, you can visit my blog (go to my profile to see it) and post a question there, i will find time to get back and answer you Proud Memeber of the CODE BREAKERS CLUB!! Link to comment Share on other sites More sharing options...
satish Posted October 15, 2008 Share Posted October 15, 2008 Well I meant PayPal Website Payments Standard. Satish Ask/Skype for Free osCommerce value addon/SEO suggestion tips for your site. Check My About US For who am I and what My company does. Link to comment Share on other sites More sharing options...
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