Paypal and Stock not Deducting

[matchattaxoutlet]

Hi All,

 

PayPal works ok on my site, however every now and again an order is placed which does not deduct the products ordered from the stock level. I remember someone mentioning that within PayPal if you disable PayPal account optional this cures it. However, I still would like people who do not have a PayPal account to be able to place an order.

 

Any help would be appreciated.

 

Cheers,

[jhande]

Hey Martin,

 

I am not sure which version of osC or which PayPal module you are using.

 

I would recommend updating your PayPal module to PayPal IPN Module v2.3.3 for 2.2 MS2 by AlexStudio 16 Nov 2007

[Guest]

I occasionally see the same issue as the original poster in this thread.

 

The order is 'completed'...so to speak...you get the PayPal payment email but...no order confirmation email from your site. I assume the buyer gets no order confirmation, either.

 

The order is logged as 'processing' yet the items remain in stock. Just my guess, but I think if the customer clicks out of PP before returning to the Checkout Success screen...you get the money but no stock is subtracted. I dunno. It happens. I imagine their shopping cart still holds those same items, as well.

 

Jim: My question is this...how do you stop PayPal purchases from 'turning off' your items after a purchase? If I only have 1 in stock....and they complete checkout fully....the item gets turned off from view when stock is subtracted from 1 to zero. Does this version of the PP IPN you're offering fix that?

 

I only list 1 of anything in stock. Best way for me to keep control of inventory, and most of what I sell there really is only 1 available anyways. It's a pain, though, having to go in and turn items back on everytime I get an order. I use the Display Out of Stock mod, where everything listed in my site is available for viewing...but removes the Add to Cart button for items that are out of stock.

 

I think I'm using PP IPN version 1.1. But, don't hold me to it.

 

- Andrea

[shooter-boy]

The paypal IPN modules have come so far - i would suggest upgrading to the latest - especially since it's so easy to do... :D

 

Rob