install on godaddy host.

[Guest]

hello everyone i need some help here

i try to do the install on godaddy's server when i do the instll here is the error message

 

"There was a problem connecting to the database server. The following error had occured:

 

Client does not support authentication protocol requested by server; consider upgrading MySQL client"

 

please anyone tell me what should i do now ? sorry i am new here

thanks

[bobcnz]

You need to create a blank database from hosting panel in godaddy first, that will give you the details required for the install wizard.

 

Bob

 

hello everyone i need some help here

i try to do the install on godaddy's server when i do the instll here is the error message

 

"There was a problem connecting to the database server. The following error had occured:

 

Client does not support authentication protocol requested by server; consider upgrading MySQL client"

 

please anyone tell me what should i do now ? sorry i am new here

thanks

[Guest]

that's what i did create a blank databse . i still got that message.

 

 

You need to create a blank database from hosting panel in godaddy first, that will give you the details required for the install wizard.

 

Bob

[bobcnz]

Are you installing a new site, or changing your host?

 

Did you get the server and database/username from the godaddy panel, after your new database was setup?

 

that's what i did create a blank databse . i still got that message.

[Guest]

Are you installing a new site, or changing your host?

 

Did you get the server and database/username from the godaddy panel, after your new database was setup?

 

You are likely attempting to connect to the osCommerce default of 'localhost' - GoDaddy does not use this. Change this to use the database server definded by godaddy.

 

To do this - click on edit for your database - you will see a server name (should be long.........) Use this instead of local host and you should be set.