grae.uk Posted October 3, 2008 Share Posted October 3, 2008 Hello, We are using osCommerce 2.2-MS2 and are having a very annoying and strange problem. Sometimes when a user places an order they go to paypal and pay for it but it never gets recorded on the system...so we get the money but no idea what they have ordered! Any ideas would be really appreciated as I am not sure where to even begin looking! :) Many Thanks, Graham. :blink: Link to comment Share on other sites More sharing options...
grae.uk Posted October 6, 2008 Author Share Posted October 6, 2008 Anyone got any clues on this one? Please :) Cheers, Graham. Link to comment Share on other sites More sharing options...
NoddyAsh Posted October 6, 2008 Share Posted October 6, 2008 Anyone got any clues on this one? Please :) Cheers, Graham. I have the same problem. Due to customers not returning back to the site after paypal. I checked settings in paypal to make sure autoreturn was on. Also, the contib Paypal IPN should solve this but as yet, I've not installed it. http://addons.oscommerce.com/info/2679 Still learning.. Russ Link to comment Share on other sites More sharing options...
katlupe Posted October 6, 2008 Share Posted October 6, 2008 The contribution "Held Orders" works great for this problem. We use it and it has been a life saver! katlupe Link to comment Share on other sites More sharing options...
grae.uk Posted October 7, 2008 Author Share Posted October 7, 2008 Thanks for the replies. I have just backed up the whole system and will look into the Paypal IPN and the Held Orders Contributions! Much appreciated :) Graham. Link to comment Share on other sites More sharing options...
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