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The e-commerce.

Downloaded products - problem with postage


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Hi. I have had my site up and running for some time, but this morning I have noticed that when a customer selects a downloadable product, it has started to put postage onto the purchase during checkout.


I thought I wasn't getting many downloads these days, and this could be the cause. Can anyone give me a clue as to what could have happened? All the downloadable files are still there and have worked fine previously - its just it shouldn't be adding postage of course.

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Can anyone give me a pointer with the above - obviously the 'download' sales should not attract postage charges, and like I said in my earlier post - it did work fine until sometime recently.

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