Guest Posted September 22, 2008 Share Posted September 22, 2008 Hi, Im just testing my new site and I've discovered my orders missing? Paypal received payment and has sent notification to me but no order showing as pending and the customer shows no order? Any help please! Thank you. Link to comment Share on other sites More sharing options...
FIMBLE Posted September 22, 2008 Share Posted September 22, 2008 This means that your customer has not returned from the PayPal site after paying, therfore no order has been create as OSC thinks there has been no payment, it only creates an order when it gets the return from PayPal. If you are using the latest version of OSC use paypal standard it will create an order before the customer is redirected to PayPal. In paypal under profile / web settings set your return URL to on, Nic Sometimes you're the dog and sometimes the lamp post [/url] My Contributions Link to comment Share on other sites More sharing options...
Guest Posted September 22, 2008 Share Posted September 22, 2008 This means that your customer has not returned from the PayPal site after paying, therfore no order has been create as OSC thinks there has been no payment, it only creates an order when it gets the return from PayPal.If you are using the latest version of OSC use paypal standard it will create an order before the customer is redirected to PayPal. In paypal under profile / web settings set your return URL to on, Nic Thanks Nic. Im not sure which version of OSC I have, can't find it? I also cant find the web settings in paypal? Thanks. Peter. Link to comment Share on other sites More sharing options...
FIMBLE Posted September 22, 2008 Share Posted September 22, 2008 You can find out which version you have by logging into your admin / tools / server info The PayPal settings are under Profile / Web payments Nic Sometimes you're the dog and sometimes the lamp post [/url] My Contributions Link to comment Share on other sites More sharing options...
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