500 Internal Error?

[Guest]

Hi all, I seem to be having one problem after another with my host and im not sure if the "500 Internal Error Message" is because of them. Im receiving the error message when either I:-

 

a) try to create an account

b) make a purchase (checkout_process.php)

c)update status of order in admin panel.

 

I have looked at my hosts error log and here's what it says:-

 

[Thu Sep 11 00:32:00 2008] [error] [client 87.102.73.71] FastCGI: incomplete headers (0 bytes) received from server "/var/www/fcgi/php-cgi"

[Thu Sep 11 00:32:59 2008] [error] [client 87.102.73.71] FastCGI: comm with (dynamic) server "/var/www/fcgi/php-cgi" aborted: (first read) idle timeout (30 sec)

[Thu Sep 11 00:32:59 2008] [error] [client 87.102.73.71] FastCGI: incomplete headers (0 bytes) received from server "/var/www/fcgi/php-cgi"

[Thu Sep 11 01:04:11 2008] [error] [client 87.102.73.71] FastCGI: comm with (dynamic) server "/var/www/fcgi/php-cgi" aborted: (first read) idle timeout (30 sec)

[Thu Sep 11 01:04:11 2008] [error] [client 87.102.73.71] FastCGI: incomplete headers (0 bytes) received from server "/var/www/fcgi/php-cgi"

[Thu Sep 11 01:07:32 2008] [error] [client 87.102.73.71] FastCGI: comm with (dynamic) server "/var/www/fcgi/php-cgi" aborted: (first read) idle timeout (30 sec)

[Thu Sep 11 01:07:32 2008] [error] [client 87.102.73.71] FastCGI: incomplete headers (0 bytes) received from server "/var/www/fcgi/php-cgi

 

Now could the 500 Internal error message be caused by bad coding or is it a very slow running server? Can anyone help???

 

My website is Special Little Things **Still in Early Stages of Development

 

Thanks in advance

 

Phil B

[arietis]

Now could the 500 Internal error message be caused by bad coding or is it a very slow running server? Can anyone help???

 

it's not so much that it's "bad coding." if that were true, then everyone would be having this problem - and that's not the case.

 

have you always had these problems, or only after you started making changes? if you've always had these problems, even with a "clean" osc install, then it's nothing you've done. but if these errors have only shown up since your changes, then i'd say your changes might be suspect. you might try running the site locally with an xampp setup just to see if that tells you anything.

 

from the error messages shown, it looks like you might be running into a script timeout. i don't know why you would be having this problem when creating a new account. that's not a complicated thing. you could try talking to your host. maybe they can extend the time the script is allowed to run (shouldn't be necessary, but if it's a slow computer it might help), or check that the database is set up correctly. it also appears that you're using a template. unfortunately, the template builders often make a lot of changes to the code. some of which can cause problems (i've seen some weird things before...) and others can cause very slow behavior.

 

basically, 500 errors mean that there is something wrong with the server. a syntax error or bad output means there's something wrong with the code.