iknownothing Posted September 6, 2008 Share Posted September 6, 2008 Hi, Stupid question, I know, but when adding weights for products do I add in metric or imperial? I have assummed all the time that it was metric and have added product weifghts in kilo but something odd is happening in store when I make a test purchase. Please allow me to try and explain below..... I am going into the products catalog and updating the weight of the product field to say 1.40 kilograms and then saving the new listing. Then i go onto the shop site and pretend to purchase that product. When i get all the way through to the checkout and i am just about to confirm payment for the product the shop site gives you a breakdown of your order. The product cost, The taxable element and the shipping weight and cost. The product cost and the taxable element of the breakdown is fine and calculates okay however the weight element and cost has me baffled. With 1.40 kilograms loaded into the catalog product detail page i would expect the weight on the checkout breakdown page to show 1.4 kilograms or 1.4 pounds or actually change/convert the 1.4 kilograms to pounds and therefore show 3.1 pounds. Yet the breakdown is showing 2.4 pounds at €8.50. Don't know where this weight or cost is coming from. Shipping is based on zone rates. In short i am not sure what to enter into the weight field in the products catalogue details - kilograms or pounds - that will accurately be reflected on the shop checkout breakdown page. I am also not sure how to change the weights and charges due to postal rates changing. I would be very grateful for any help or advice received and thank you all in advance. Link to comment Share on other sites More sharing options...
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