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osCommerce

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Order details missing


SianM

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Posted

Hello,

 

I can't find any information about this but if there is lots my apologies!

 

Within Customers -> Orders Some of the orders do not contain customer details, mostly only the Billing address has any details.

 

Does anyone know a fix to this or can you point me in the right direction.

 

Many thanks!

Posted

Look at the orders table in phpmyadmin or similar to see if the data is physically there, that should give you a starting point.

 

Is it only certain orders? Random or all orders from a certain date? Do you get the information in the emails?

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