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PayPal Checkout Express - No Delivery Option


MikeTurner

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Hi,

 

I am currently testing my site with Paypal Payments Pro. The first thing I am testing is Checkout Express, I've noticed that if I add something to my basket and simply click the 'easy to use' Express Checkout button, I get taken to PayPal to login. After entering my details, it then returns me back to my site to confirm the amount but automatically selects the delivery option. In my case I installed the Royal Mail shipping module and have multiple options depending on shipping table.

 

2nd class delivery is not available in the range I have checked out, but was automatically selected, but my confirmation page shows:

 

"Royal Mail 2nd Class (The shipping rate cannot be determined at this time): £-1.00 "

 

Note, that it is trying to charge £-1.00 for shipping.

 

Firstly shouldn't the buyer have the option to select delivery method either before paypal routing, or at least when returned to the shop?

 

Secondly, why would a non available delivery option be available.

 

Thirdly, why has a negative charge been applied.

 

I'm not sure if this is a problem with the shipping module installed or a general problem with the Paypal module or just standard OS Commerce functionality?

 

Any help would be appreciated!

 

Mike

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