deliwasista Posted August 1, 2008 Share Posted August 1, 2008 My shop has been working with no issues for almost 2 years.. until just recently. The problem: Every now and then I have sales which are not being logged into our database, eg there is no evidence in the control panel, but payments in our bank account (Payments are going thru via a Mastercard Internet Gateway Service with no problem) The buyers sign up to buy. They are showing as members - with no orders. We are relying on their complaints regarding non delivery of items to bring their purchase to our attention.. not very professional. I did set up an autoreturn from the MIGS back to checkout_sucess.php when installing MIGS almost 2 years ago. I have not made any changes to our online shop or database prior to these errors. The last mod was installed about year back. The last buyer with a lost order reports "it directed me back to online store, there wasnt a confirmation email but there was a newsletter sent to my inbox a few minutes after purchase. Also before i entered my credit card details I changed my order from 2 pairs to one pair." My host service provider tells me “There is no reason on the sever side that could cause sporadic disappearance of database entries.” ANZ egate (bank service) support staff tell me "we have not heard of any similar issues with other merchants using OSCommerce" does anyone have any ideas? anything much appreciated! Link to comment Share on other sites More sharing options...
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