artstyle Posted July 20, 2008 Posted July 20, 2008 Hi, I am adding new products to my site. In the catalog/admin/categories when I add a new product and enter shipping over 1000 grams it looks like everything is fine. When I check it again it has automatically changed to 999.00 grams. Does anyone know what might be causing this and where I should look? I use table rates. Thank you in advance!
♥geoffreywalton Posted July 20, 2008 Posted July 20, 2008 A work around is to change all the product weights to kilos e.g. 1000g is entered as 1, and then change your shipping rates to charge by the kilo. Need help installing add ons/contributions, cleaning a hacked site or a bespoke development, check my profile Virus Threat Scanner My Contributions Basic install answers. Click here for Contributions / Add Ons. UK your site. Site Move. Basic design info. For links mentioned in old answers that are no longer here follow this link Useful Threads. If this post was useful, click the Like This button over there ======>>>>>.
Jan Zonjee Posted July 20, 2008 Posted July 20, 2008 A work around is to change all the product weights to kilos e.g. 1000g is entered as 1, and then change your shipping rates to charge by the kilo. Or change the size of the field in the database (products -> products_weight) from 5,2 to 7,2 ?
artstyle Posted July 21, 2008 Author Posted July 21, 2008 Or change the size of the field in the database (products -> products_weight) from 5,2 to 7,2 ? Hello, Thank you both for your speedy reply. I changed the size of the field in the database (products -> products_weight) from 5,2 to 7,2 and that did the trick. I would have never done this on my own! The thing is that I have the same site and database hosted with another company and it works with 5,2. I am now in the process of switching hosts and copied the files and database. I guess it works differently depending on the hosting company and its servers. Anyway it works fine now and thanks again! Alexandra
Recommended Posts
Archived
This topic is now archived and is closed to further replies.