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osCommerce

The e-commerce.

Problems with Orders


nestorvm00

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I need to know what is going on with my store, a Customer Place an order, and I didnt see it in my admin Area, Do I need to activate something to have it in my data \base in real. The Customer is created in the database but the order he placed is no on it.... This is very important Let me know how to solve it...

 

Does osC have some options to active to receive and email when a customer create an Account and when place and order, in all the most importat movements of the customer in the store...

 

If this do it Why I dont receive it...

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I need to know what is going on with my store, a Customer Place an order, and I didnt see it in my admin Area, Do I need to activate something to have it in my data \base in real. The Customer is created in the database but the order he placed is no on it.... This is very important Let me know how to solve it...

 

Does osC have some options to active to receive and email when a customer create an Account and when place and order, in all the most importat movements of the customer in the store...

 

If this do it Why I dont receive it...

 

Ive experienced this 3 days ago.

 

The orders are in the database but it doesnt show up at the

admin->orders area.

 

What I did is removed the orders on that day and it did work.

 

Don't really know what happen why it doesnt show up on that day.

 

Before you do this, you have to back up your database coz if something happen

you can easily import it again without losing any information.

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